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Contact Directory

PULSE Online and PULSE Call Line

Telephone the PULSE Call Line or connect to PULSE Online 24/7, 365 days a year. (For emergencies, call 911.)

Connecting With Individual Departments and Services

Department/Area/Service

Contact Information

Branches/Area of Service

Administration

RMWB Main Number

Contact

780-743-7000
1-800-973-9663

info@rmwb.ca

The personal information that we collect from this email is collected under the authority of Section 33c of the Alberta Freedom of Information and Protection of Privacy Act. This information will be used to respond back to you if required and also retained in our data base and used to track the nature of queries or complaints. If you have any questions about this collection or use of your personal information please contact the Manager,Freedom of Information and Protection of Privacy Branch at the Regional Municipality of Wood Buffalo, 9909 Franklin Avenue, Fort McMurray, AB T9H 2K4 780-743-7000.

Branches/Area of Service

  • RMWB Switchboard
  • PULSE: Wood Buffalo 24/7 Call Line
  • PULSE: Online

General Inquiries (for employment questions, email Human Resouces found below with Municipal Departments)

Other Municipal Offices

Anzac Municipal Office

780-334-2298

Conklin Municipal Office

780-559-2235

Janvier Municipal Office

780-559-2230

Fort Chipewyan Municipal Office

780-697-3600

Fort McMurray Municipal Office

780-743-7000

Emergency & Protective Services

Contact

780-762-3616

Branches/Area of Service

  • Identifies potential emergencies or disasters
  • Assesses the probability of occurrence
  • Determines the community impact to life, property or environment
  • Rates the community's ability to respond

Contact

Complaints/Inquiries
780-788-4200

Branches/Area of Service

Emergencies ONLY
911

RCMP Complaints (non-emergency)
780-788-4000

RCMP Administration Line
780-788-4040

RCMP Fax Line
780-788-4049

Janvier/Conklin Complaints (non-emergency)
780-559-2245

Fort Chipewyan Complaints (non-emergency)
780-697-3665

Victim Services
780-788-4250

RES Main Line
780-792-5500

Fax Number
780-799-5910

Ambulance Billing Payments and Inquiries
780-743-7975

Training and Employment Inquiries
780-799-5809

Fire Prevention
780-792-5519

Branches/Area of Service

Other Services

Contact

780-799-5832

Branches/Area of Service

  • Burials
  • Reserve a plot
  • General information

Environmental Services
780-743-7000

Branches/Area of Service

Contact

780-743-7891

Road Maintenance and Services

Roads Hotline and Pothole Patching
780-743-7859

Branches/Area of Service

Contact

780-743-7912

Branches/Area of Service

  • Homelessness
  • Family and Community Support Services
  • Counselling Services
  • Landlord and Tenant

Contact

780-743-7000

Branches/Area of Service

  • Recent Moves
  • Water Leaks
  • General Questions

Municipal Departments

Contact

780-743-7009
mayor@rmwb.ca

Contact

780-743-7900
assessment.taxation@rmwb.ca

Branches/Area of Service

  • Preparation of annual tax rate bylaws for the collection of property taxes
  • Communication of assessment and taxation information to the public

Contact

780-743-7023
annette.antoniak@rmwb.ca

Branches/Area of Service

The CAO is responsible for the administration of the Regional Municipality of Wood Buffalo and is accountable to the Mayor and Council.

Branches/Area of Service

  • Strategic Communications
  • Creative Solutions
  • Stakeholder Relations

Contact

780-743-7000

FOIP Branch
780-743-7000

Branches/Area of Service

  • Legal Services
  • Legislative Services
  • FOIP Branch

Contact

1-855-WB-ECDEV (1-855-923-2338)
Economic Development Website

Contact

780-743-7850
engineering.requests@rmwb.ca

Branches/Area of Service

  • Capital Projects Branch
  • Development Services Branch
  • Infrastructure Planning and Design
  • Permits

Water quality, sewer backup, or meter inquiries:
780-743-7000

Landfill, refuse collection, and recycling inquiries:
780-743-7000

Branches/Area of Service

Financial Accounting
780-792-5959

Financial Planning
780-792-5959

Insurance Services
780-793-1145

Email
financial.services@rmwb.ca

Branches/Area of Service

  • Financial Accounting
  • Financial Planning
  • Insurance Services Branch

Contact

780-743-7000
employment@rmwb.ca

Branches/Area of Service

Contact

780-743-7836
cis@rmwb.ca

Branches/Area of Service

  • Client Services
  • Development Services
  • Geographic Information Systems
  • Network Services
  • Technology Advisory Services

Contact

780-743-7006

Branches/Area of Service

  • Real estate transaction services
  • Property rights,
  • Acquisitions, disposals and interests

Enterprise Risk Management
780-743-7000
ERM@rmwb.ca

Compliance & Control
780-743-7000
complianceandcontrol@rmwb.ca

Contact

780-799-8695
planningdevelopment@rmwb.ca

Branches/Area of Service

  • Community Development Planning
  • Comprehensive Planning
  • Safety Codes
  • Industry Relations

Public Operations-General Inquiries
780-743-7931
pwreception@rmwb.ca

Roads hotline
780-743-7859
Streets.resource@rmwb.ca

Roads Maintenance - Rural Hotline
1-866-743-7859 (toll free)
Streets.resource@rmwb.ca

Roads Maintenance Emergencies
780-743-7859
Streets.resource@rmwb.ca

Winter road hotline-Information Line Only(Fort Chipewyan,Lac La Biche)
1-866-743-6111 (Dec.– Apr.)

Transit Services-General Inquiries
780-743-7931
transit@rmwb.ca

Parks Services
780-799-5832
contactparks@rmwb.ca

Parks Services-After Hours Emergencies
780-743-7000

Contact

780-743-7000

Wildfire Rebuild  [Learn more]

Subzones 2 and 3 in all Winter Maintenance Zones (WMZ) are active [Learn more]