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2015 Transit Revenue and Ticket Sales

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Rural Passenger Counts Sept. — Dec. 2015

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2015 (May 22 — Dec. 31) SMART Bus Fares

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2015 (May 22 — Dec. 31) SMART Bus Ridership

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Specialized Transportation 2015


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Provides a safe, reliable and affordable means of travel within the Region for our residents. Transit Services links communities together within the Municipality. Public transit is designed to improve a community’s quality of life and helps enable the Region to adapt to varying degrees of growth in a fiscally responsible manner.

Department Key Services

  • Conventional Transit Services
  • Special Mobility Assistance Required Transportation (PARA-Transit) Bus Service
  • Shelter Maintenance
  • Transit Fleet Services
  • Technical Training

Strategic/Council Initiatives

Goal 1: Building a Responsible Government

Objective: Objective: Implement business delivery modes that enhance customer service for residents throughout the Region.
Objective: Strengthen a positive work environment of trust and respect.

Goal 2: Building Balanced Regional Services

Objective: Strengthen regional service delivery quality.
Objective: Strengthen service delivery monitoring practices.
Strategic Initiative:
  • Transit Plan.

Goal 5: Building a Reliable Transportation Network

Objective: Enhance systematic collaboration with the Province and the industry to improve regional transportation.
Objective: Improve transportation infrastructure to meet industry, business and resident mobility needs.
Objective: Ensure balanced and sustainable regional transit services that have flexibility to accommodate regional needs.
Strategic Initiative:
  • Transit Plan and active transportation components included in the Transportation master plan.

Goal 6: Building a Sustainable Region

Objective: Protect the natural environment.

Achievements (Aug 2015 – Sept 2016)

  • Transit Master Plan
  • Transported and evacuated the community during the wild fires and returned residents.
  • Right sized the transit system by implementing efficiencies and route optimization
  • Significantly improved fleet maintenance
  • Highly effective and collaborative team
  • Significant reduction in fuel, lowered the cost of operations
  • Transportation for all major municipal events including the Summer Games, Northern Kick Off, and concerts

Major Business Initiatives (2017)

  • Begin implementation of the ITS (Intelligent Transportation System) including real time rider information.
  • Dial-A-Bus implementation
  • Expansion of transit services to Janvier, Conklin, Anzac, Fort McKay, Gregoire Lake
  • New 5 year capital bus shelter project
  • New transit terminal downtown
  • Support culture and employee wellness initiatives