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Programs and Services

Borealis Counselling Services

Borealis Counselling Services (previously Personal Support Network) is here to support you and your family. Our counselling services are available to any member of the community. We offer a wide range of services including counselling (individual, couple and family), wellness workshops, support groups, including mindfulness, anxiety management, and grief and loss. Critical incident stress management and disaster support services are also available. All of our counsellors are professionally trained Mental Health practitioners with a wealth of experience and knowledge. There is no wait list and most individuals can be seen within 48-72 hours.

Phone: 780-791-1757
Location: 118 Millennium Dr., Suite #5.

We look forward to supporting you and the re-building of our community!

Citizen Recognition Program 2016

Do you know an outstanding resident or group who deserves recognition by Mayor and Regional Council?

This year's program will be dedicated to celebrating the heroes in our community. The event will be held January, 2017. Stay tuned for program details at

Community Investment Program

The Regional Municipality of Wood Buffalo’s Community Investment Program (CIP) provides funding to community groups and non-profit organizations that optimize residents’ access to recreational, cultural and social opportunities in the region. The CIP is administered through the Community Services Department (CSD).

General Grants:

  • Community Beautiification Grant
  • Community Development Funding/Family and Community Support Services Grant
  • Community Plan on Homelessness
  • Crime Prevention and Community Safety Grant
  • Games Legacy Grant
  • Joint Initiatives Grant
  • Wood Buffalo Big Spirit Grant

Other Grants:

  • Community Capital Grant
  • Community Operating Grant
To learn more about these grants and their application deadlines, please visit or contact

Fort McMurray SPCA

Making a difference – saving lives

The Fort McMurray SPCA is our region’s only animal shelter. We have proudly dedicated ourselves to providing safe, caring services and advocating on behalf of the companion animals in our region for the last 38 years.

In order to carry out our mission to ensure that animals get their second chance, the Fort McMurra SPCA hosts several community events and programs throughout the year. Join our pack and help us help animals in need! Come meet your match at the FMSPCA.

155 MacAlpine Crescent, Fort McMurray
Phone: 780-743-8997

Fort McMurray United Way

Together, #WeArePossibility

Download | Discover | Donate

Download The United Way of Fort McMurray app today.
Available for FREE on the Apple, Google and Blackberry app stores.

Red Poll Centre, 1 C.A. Knight Way, Fort McMurray
Phone: 780-791-0077

FUSE Social

Looking at being a part of rebuilding our community? Create a volunteer profile on You can connect with social profits, individuals and community organizations from across our region that need your help. Let’s work together to make #ymmstrong!

Phone: 780-791-9333

Golden Years Society

The prime purpose of the activity center is to promote wellness and fellowship through activities to all seniors in the RMWB. We focus on every aspect of our seniors and work hard to enhance and maintain the well-being of our members. Membership is $15.00 for the year and you have to be 55 + to join.

For more information:
Phone: 780-743-4088

Habitat for Humanity Wood Buffalo

Habitat for Humanity Wood Buffalo would like to welcome you home as you return to the Wood Buffalo region.

Habitat for Humanity Wood Buffalo is a social profit organization that provides affordable home-ownership opportunities to qualified low-income families in the Wood Buffalo region. Our regular program mobilizes volunteers and community partners to build simple, decent homes that are transferred to our partner families through no-interest, no-down payment affordable mortgages.

In response to the devastation brought by the Horse River Wildfire, Habitat for Humanity Wood Buffalo has launched the HFH Wildfire Recovery Program. This program is designed to assist low-income, uninsured/underinsured homeowners to return to a safe, decent and affordable home.

There are many ways to get involved with Habitat for Humanity Wood Buffalo:

  • Volunteer to build, serve on a committee or help out at our community events
  • Sponsor a team build day with your workplace and help build a house with your coworkers
  • Make a financial gift or donate building supplies or tools to help build more homes and serve more families

Helps us rebuild lives, neighbourhoods and communities – one home, one family at a time.

Stay connected with us:
Phone: 780-804-1311
Twitter: @HabitatFHWB
Facebook: HabitatWoodBuffalo

Landlord and Tenant Advisory Board

"Encouraging landlords and tenants to work together to resolve issues".

What we do:

  • increase public awareness of landlord and tenant advisory services available within our region;
  • prevent disputes between landlords and tenants through mediation and public education;
  • increase autonomy for landlords and tenants to advocate on their own behalf;
  • distribute materials such as lease agreements and inspection reports

We advise landlords and tenants on their practices, rights, responsibilities and remedies based on the Residential Tenancies Act and the Mobile Home Sites Act of Alberta. This information is provided through one-on-one sessions over the phone, via email or in person, as well as through educational preventative information session throughout the community.

Location: Community Services Department, Future Forward Building, 9717 Franklin Avenue, Fort McMurray Phone: 780-743-7888 Read more about the Landlord and Tenant Advisory Board. Like us on Facebook at RMWB Landlord and Tenant Advisory Board

MS Society, Fort McMurray Regional Office

The MS society of Canada is available and open in Wood Buffalo, providing information and support on:

  • Multiple Sclerosis – The Disease
  • Newly Diagnosed Information
  • One-on-One Support
  • Special Assistance Funding
  • Community Groups
  • Research Updates
  • Advocacy

Contact: Cait Evans, Coordinator, Programs, Services & Development
Phone: 587-601-1716
Follow on Facebook: MS Society Fort McMurray

Northern Lights Health Foundation

For over 30 years, the Northern Lights Health Foundation has funded medical equipment, programs and services to enhance health care in Wood Buffalo.

Save the dates for the following events:

Festival of Trees

November 18-20, 2016

Celebrate the magic of the holiday season and the spirit of giving with the Health Foundation’s Annual Festival of Trees, presented by Syncrude Canada! Events taking place throughout the three-day Festival include: the Ladies Holiday Luncheon, Ugly Christmas Sweater Party, Santa's Workshop, Family Skating Party, Gala and weekend-long silent auction!

Spring Fling

March 18, 2017

Join us for an exquisite evening with silent and live auction, a chef-inspired buffet dinner, live entertainment, DJ, dance and more!

Pets and Wellness Fort McMurray

Pets And Wellness (or PAWs for People) is a non-profit organization whose mission is to create connections between people and animals and to bring comfort, interaction stimulation and joy in a safe and relaxing atmosphere.

PAWs operates under the umbrella of the Canadian Mental Health Association and receives funding through the United Way. Local volunteers and their dogs/cats are screened and trained to make visits to places like the Northern Lights Regional Health Centre, Rotary House, the Fort McMurray International Airport and Keyano College.

For more information:
Phone: 780-743-2000

Regional Emergency Services

Regional Emergency Services (RES) responds and mitigates emergencies that threaten life, property, and the environment in the Regional Municipality of Wood Buffalo. The department delivers a coordinated response to emergencies providing:

  • Fire suppression and emergency rescue
  • Emergency medical pre-hospital care
  • Training and recruitment
  • Fire prevention and inspections
  • Fire investigations
  • Fire and life safety education
  • Public safety telecommunication (9-1-1 dispatch)
  • Emergency management

RES has four operational fire halls within Fort McMurray, in addition to five volunteer fire departments located within the communities of Anzac, Conklin, Fort Chipewyan, Saprae Creek and Fort McKay.

For more information please contact the RES main line at 780-792-5500.
In case of emergency, call 9-1-1.

Addition Information:
Emergency Management: 780-762-3616
Fire Prevention: 780-792-5519
Ambulance Billing: 780-743-7975
Facebook: RMWB Emergency Services
Twitter: @FM_EmergService

Rural Community Outreach Meetings (RCOM)

Outreach workers from various organizations are front line workers that provide services in various parts of the region. Community members from rural communities and Outreach workers from different agencies throughout the region have come together as a collective to identify, address and remedy some of the unique challenges to providing services to rural communities. This led to the creation of a grassroots community initiative called the Rural Community Outreach Meeting (RCOM).

The collaborative monthly meetings of these various agencies have produced a mailing list of 157 organizations from the non-profit groups, industry, and municipal departments. Working together they have provided for the evolution of an integrated service delivery system.

Vision: Inclusive and equal access for all in Wood Buffalo
Core Beliefs: Collaboration, Shared Knowledge, Sustainability

Contact: Gemma Corrigan & Tinna Ezekiel - 780-715-8469

In Partnership with Nistawoyou Association Friendship Centres

Some Other Solutions

If you or someone you know is in crisis, please call the SOS Crisis Line: 780-743-4357

Some Other Solutions’ Programs:

  • SOS Crisis Line: 24-hour, confidential, listening services ready to assist in moments of crisis.
  • Suicide Prevention: Building shared responsibility to prevent suicide and proved support for those impacted.
  • GAP Counselling: A short-tern service offering crisis intervention, information, education, support, and external referrals.
  • Grief & Loss: Helping individuals find healthy ways to cope with the loss through one-on-one and group support.
  • Mentor Program: Building social and emotional skills through mentoring in schools.
  • Students Assisting Students Program (SASP): Equipping students with skills on how to become effective peer support.
  • Community Helpers Program: Building leaders within young adults (ages 15 – 24)

Dial 2-1-1!

211 is a 24-hour information line for the community, health, government, and social services.

Location: 9908 Manning Avenue

St. Aidan's Society

Senior Advocate Program

  • Available to assist all Seniors with accessing resources, finding needed information, and being connected with the community.
  • Has a printed Resource Guide which corresponds with the online Seniors Services site that showcases all organizations, businesses and government agencies that offer a resource to seniors. Visit the site at
  • Coordinates the Senior Newsletter that is published in the Connect Newspaper at the end of each month.

To access outreach support or obtain a copy of the Senior Resource Guide contact St. Aidan’s Society at 780-743-4370. Heather Landeen at ext. 1 or Pam Burns at ext. 2

MAC (McMurray All Connected) Community Calendar

  • An online Community Calendar that includes a one stop opportunity for all residents and visitors to see, explore, and participate in every event and activity available in the Region. Visit
  • Assists organizations in choosing optimum dates for events.
  • Has a reconnection tab that has up-to-date information on Social Profit agencies, Sports Organizations & Centres and Community/Social Groups to support re-entry into the city.
  • Facilitates the Community InterAgency Meeting.

For more information about the MAC Community Calendar contact Sandy Grandison at 780-743-4370 ext. 3 or by email at


24/7 Crisis Lines:
Domestic violence: 780-743-1190
Sexual assault and abuse: 780-791-6708

Domestic violence and abuse

  • Unity House Emergency Women’s Shelter
  • Compass Second Stage Women’s Shelter
  • Women & Men’s Domestic Violence Groups
  • Domestic Violence Community Outreach


  • The Compass Affordable Housing
  • Housing First Programs and Services

Sexual assault and abuse

  • Sexual Assault & Abuse Centre
  • Counselling Services

Serving the RMWB since 1982, Waypoints works to end domestic violence, sexual assault, abuse, and homelessness in our region.

A safe place to choose your direction

Wood Buffalo Economic Development

Choose Wood Buffalo facilitates the development and implementation of the region’s economic development strategies while striving to be responsive to the economic interests and needs of residents, enterprises, organizations, and communities throughout the Municipality. The department supports the creation of a sustainable and diverse business environment through innovative business attraction, development and retention strategies that support a growing and developing region while promoting the Municipality as a great place to live, work, visit and invest.

Our Back to Business Resource Centre located at 9816 Hardin Street, on the first floor is there to assist business owners as they re-open their businesses after the mandatory evacuation. It is a one stop shop for businesses to access the resources to assist with recovery. You will find shared work space and a boardroom, computers, internet/wifi, a printer and scanner. Visitors can access basic business supplies as well as information, resources and business advisory support. Visit our website for more information.

Wood Buffalo Food Bank

Due to the 2016 Wildfire, the Wood Buffalo Food Bank will be operating on a restructured system until September 1, 2016 (tentative). All other programs have been suspended until further notice. Please call 780-743-1125 for updates.

Temporary Hours of Operation:
Monday to Friday, 10 a.m. to 7 p.m. (Or until we have hit our maximum of 150 hampers.)

The process: Line up at intake tent (green) in parking lot, complete short intake form with staff, receive weekly hamper.

What you will need for first visit: Red Cross Number, Evacuation Registration Form, or ID.

Follow us on Facebook, Twitter and Instagram for news about what's going on and for updates on when we will return to regular operations and what those will look like.

Volunteers are always welcome! Please visit our website for more information on how to sign up.

Thank you to all those who are helped us get back up and running so we can serve our community. We are here for you, #YMMSTRONG!

YMCA of Northern Alberta | Wood Buffalo Region

We are implementing a staggered re-opening of our facilities and programs, post-evacuation. For more information on which programs are now running, please visit us online at

Temporary Foreign Worker Program

  • A program designed to assist TFWs to adjust and have support in the Community while they are working in Canada
  • Supportive, Solution-Based Counselling
  • Information & Referrals

Immigrant Settlement Services

  • Solution-Based Counselling
  • Interpretation & Translation
  • Community Participation & Education

YMCA Youth Opportunity Program

  • Guided one on one assistance with Resume Building
  • Assists with Job Searches, University/College Information and Prep
  • Offers Career Cruising and Colours Spectrum

YMCA Employment Link

  • Linking French speaking Canadians and Immigrants to Employment
  • One on one Assistance with: Resume Development, Cover Letters and Job Search Strategies
  • International Qualifications Assessment Service (IQAS)

YMCA Housing First

  • Embraces the principle of Housing First—that every person has the right to a safe, secure home.
  • Aims to provide permanent housing and follow-up support.
  • Individuals and families who are experiencing homelessness are housed first and then given appropriate supports to address barriers, establish relationships, access resources and improve skills to maintain their housing.

All programs listed are located at:
106B - 9816 Hardin Street
Fort McMurray, AB
Monday-Friday, 8:30 a.m. - 4:30 p.m.
Closed 12 p.m. – 1 p.m.

Wildfire Rebuild  [Learn more]