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Programs and Services

This is not a comprehensive list. If you would like to include your organization or service in this list, please contact the Community Services branch at 780-743-7966 or

Community Social Services And Non-Profits

Family And Community Support Services

The Municipality provides social support services that offer a variety of preventative programs designed to enhance the well-being of individuals, families and communities. All programs support and enhance the lives of our residents. Programs are available in both the urban and rural areas.

Contact: Main Floor, Jubilee Centre
9909 Franklin Avenue
Fort McMurray, AB T9H 2K4
Phone: (780) 743-7940

The United Way Of Fort McMurray

Red Poll Centre, 1 C.A. Knight Way, Fort McMurray
Phone: 780-791-0077

Northern Lights Health Foundation

For over 30 years, the Northern Lights Health Foundation has funded medical equipment, programs and services to enhance health care in Wood Buffalo.

Phone: 780-791-6041
Located in the Norther Lights Regional Health Centre, Main Floor, 7 Hospital St., Fort McMurray.

FUSE Social

Looking at being a part of rebuilding our community? Create a volunteer profile on You can connect with social profits, individuals and community organizations from across our region that need your help. Let’s work together to make #ymmstrong!

Phone: 780-791-9333

Habitat For Humanity

Habitat for Humanity Wood Buffalo is a social profit organization that provides affordable home-ownership opportunities to qualified low-income families in the Wood Buffalo region. Our regular program mobilizes volunteers and community partners to build simple, decent homes that are transferred to our partner families through no-interest, no-down payment affordable mortgages.

In response to the devastation brought by the Horse River Wildfire, Habitat for Humanity Wood Buffalo has launched the HFH Wildfire Recovery Program. This program is designed to assist low-income, uninsured/underinsured homeowners to return to a safe, decent and affordable home.

There are many ways to get involved with Habitat for Humanity Wood Buffalo:

  • Volunteer to build, serve on a committee or help out at our community events
  • Sponsor a team build day with your workplace and help build a house with your coworkers
  • Make a financial gift or donate building supplies or tools to help build more homes and serve more families

Helps us rebuild lives, neighbourhoods and communities – one home, one family at a time.

Stay connected with us:
Phone: 780-804-1311
Twitter: @HabitatFHWB
Facebook: HabitatWoodBuffalo

Landlord and Tenant Advisory Board

  • Increase public awareness of landlord and tenant advisory services available within our region;
  • Prevent disputes between landlords and tenants through mediation and public education;
  • Increase autonomy for landlords and tenants to advocate on their own behalf;
  • Distribute materials such as lease agreements and inspection reports

The Landlord and Tenant Advisory Board advises landlords and tenants on their practices, rights, responsibilities and remedies based on the Residential Tenancies Act and the Mobile Home Sites Act of Alberta. This information is provided through one-on-one sessions over the phone, via email or in person, as well as through educational preventative information session throughout the community.

Phone: 780-743-7888

Read more about the Landlord and Tenant Advisory Board. Like us on Facebook at RMWB Landlord and Tenant Advisory Board

MS Society, Fort McMurray Regional Office

The MS society of Canada is available and open in Wood Buffalo, providing information and support on:

  • Multiple Sclerosis – The Disease
  • Newly Diagnosed Information
  • One-on-One Support
  • Special Assistance Funding
  • Community Groups
  • Research Updates
  • Advocacy

Contact: Cait Evans, Coordinator, Programs, Services & Development
Phone: 587-601-1716
Follow on Facebook: MS Society Fort McMurray

Rural Community Outreach Meetings (RCOM)

Outreach workers from various organizations are front line workers that provide services in various parts of the region. Community members from rural communities and Outreach workers from different agencies throughout the region have come together as a collective to identify, address and remedy some of the unique challenges to providing services to rural communities. This led to the creation of a grassroots community initiative called the Rural Community Outreach Meeting (RCOM).

The collaborative monthly meetings of these various agencies have produced a mailing list of 157 organizations from the non-profit groups, industry, and municipal departments. Working together they have provided for the evolution of an integrated service delivery system.

Vision: Inclusive and equal access for all in Wood Buffalo
Core Beliefs: Collaboration, Shared Knowledge, Sustainability

Contact: Gemma Corrigan & Tinna Ezekiel - 780-715-8469

Wood Buffalo Food Bank

Due to the 2016 Wildfire, the Wood Buffalo Food Bank will be operating on a restructured system until September 1, 2016 (tentative). All other programs have been suspended until further notice. Please call 780-743-1125 for updates.

Temporary Hours of Operation:
Monday to Friday, 10 a.m. to 7 p.m. (Or until we have hit our maximum of 150 hampers.)

The process: Line up at intake tent (green) in parking lot, complete short intake form with staff, receive weekly hamper.

What you will need for first visit: Red Cross Number, Evacuation Registration Form, or ID.

Follow us on Facebook, Twitter and Instagram for news about what's going on and for updates on when we will return to regular operations and what those will look like.

Volunteers are always welcome! Please visit our website for more information on how to sign up.

Thank you to all those who are helped us get back up and running so we can serve our community. We are here for you, #YMMSTRONG!

YMCA of Northern Alberta | Wood Buffalo Region

We are implementing a staggered re-opening of our facilities and programs, post-evacuation. For more information on which programs are now running, please visit us online at

Temporary Foreign Worker Program

  • A program designed to assist TFWs to adjust and have support in the Community while they are working in Canada
  • Supportive, Solution-Based Counselling
  • Information & Referrals

Immigrant Settlement Services

  • Solution-Based Counselling
  • Interpretation & Translation
  • Community Participation & Education

YMCA Youth Opportunity Program

  • Guided one on one assistance with Resume Building
  • Assists with Job Searches, University/College Information and Prep
  • Offers Career Cruising and Colours Spectrum

YMCA Employment Link

  • Linking French speaking Canadians and Immigrants to Employment
  • One on one Assistance with: Resume Development, Cover Letters and Job Search Strategies
  • International Qualifications Assessment Service (IQAS)

YMCA Housing First

  • Embraces the principle of Housing First—that every person has the right to a safe, secure home.
  • Aims to provide permanent housing and follow-up support.
  • Individuals and families who are experiencing homelessness are housed first and then given appropriate supports to address barriers, establish relationships, access resources and improve skills to maintain their housing.

All programs listed are located at:
106B - 9816 Hardin Street
Fort McMurray, AB
Monday-Friday, 8:30 a.m. - 4:30 p.m.
Closed 12 p.m. – 1 p.m.

Health Care

Northern Lights Regional Health Centre

The Northern Lights Regional Health Centre in Fort McMurray is the main regional health centre and hospital. It offers acute and continuing health care including 24-hour emergency services, laboratory and x-ray services, mental health services, general surgery, ambulatory care, rehabilitation, home care, maternity services, and community health. Interpreters are available to help patients communicate with their healthcare providers at the hospital.

Wood Buffalo Primary Care Network

The Wood Buffalo Primary Care Network provides a list of doctors accepting new patients. An After Hours Clinic is operated by the Primary Care Network.

Contact For The After Hours Clinic

327-8600 Franklin Ave.
Fort McMurray, AB
T9H 4G8

Phone: 780-743-3900

Public Health

Fort McMurray Community Health Services is located in the neighbourhood of Thickwood, and provides public health services to residents.

Address: 113 Thickwood Boulevard
Fort McMurray, AB
T9H 5E5

Mental Health Resources

Some Other Solutions

If you or someone you know is in crisis, please call the SOS Crisis Line: 780-743-4357

Some Other Solutions’ Programs:

  • SOS Crisis Line: 24-hour, confidential, listening services ready to assist in moments of crisis.
  • Suicide Prevention: Building shared responsibility to prevent suicide and proved support for those impacted.
  • GAP Counselling: A short-tern service offering crisis intervention, information, education, support, and external referrals.
  • Grief & Loss: Helping individuals find healthy ways to cope with the loss through one-on-one and group support.
  • Mentor Program: Building social and emotional skills through mentoring in schools.
  • Students Assisting Students Program (SASP): Equipping students with skills on how to become effective peer support.
  • Community Helpers Program: Building leaders within young adults (ages 15 – 24)

Dial 2-1-1!

211 is a 24-hour information line for the community, health, government, and social services.

Location: 9908 Manning Avenue

Borealis Counselling Services

Borealis Counselling Services (previously Personal Support Network) is here to support you and your family. Our counselling services are available to any member of the community. We offer a wide range of services including counselling (individual, couple and family), wellness workshops, support groups, including mindfulness, anxiety management, and grief and loss. Critical incident stress management and disaster support services are also available. All of our counsellors are professionally trained Mental Health practitioners with a wealth of experience and knowledge. There is no wait list and most individuals can be seen within 48-72 hours.

Phone: 780-791-1757
Location: 118 Millennium Dr., Suite #5.

We look forward to supporting you and the re-building of our community!


24/7 Crisis Lines:
Domestic violence: 780-743-1190
Sexual assault and abuse: 780-791-6708

Domestic violence and abuse

  • Unity House Emergency Women’s Shelter
  • Compass Second Stage Women’s Shelter
  • Women & Men’s Domestic Violence Groups
  • Domestic Violence Community Outreach


  • The Compass Affordable Housing
  • Housing First Programs and Services

Sexual assault and abuse

  • Sexual Assault & Abuse Centre
  • Counselling Services

Serving the RMWB since 1982, Waypoints works to end domestic violence, sexual assault, abuse, and homelessness in our region.

A safe place to choose your direction

Pets and Wellness Fort McMurray

Pets And Wellness (or PAWs for People) is a non-profit organization whose mission is to create connections between people and animals and to bring comfort, interaction stimulation and joy in a safe and relaxing atmosphere.

PAWs operates under the umbrella of the Canadian Mental Health Association and receives funding through the United Way. Local volunteers and their dogs/cats are screened and trained to make visits to places like the Northern Lights Regional Health Centre, Rotary House, the Fort McMurray International Airport and Keyano College.

For more information:
Phone: 780-743-2000

Pet and Animal Care

Fort McMurray SPCA

The Fort McMurray SCPA helps animals find their forever homes. Come meet your match at the FMSPCA.

155 MacAlpine Crescent, Fort McMurray
Phone: 780-743-8997

Animal Control

Animal Control Services is administered by the Municipality's Bylaw Services. Bylaw officers and Animal Health Technologists are responsible for reuniting lost cats and dogs with owners, licensing pets within the community, enforcing all applicable laws regarding pets, helping neighbours resolve pet-related issues, and providing shelter to impounded pets.

Contact: 780-788-4200

Seniors Resources

A list of resources for our community's Seniors can be found online.

Advisory Committee on Aging

The Advisory Committee on Aging works towards the requirements for the designation of Wood Buffalo as an Age Friendly Community by the World Health Organization.

Golden Years Society

The prime purpose of the activity center is to promote wellness and fellowship through activities to all seniors in the RMWB. We focus on every aspect of our seniors and work hard to enhance and maintain the well-being of our members. Membership is $15.00 for the year and you have to be 55 + to join.

For more information:
Phone: 780-743-4088

St. Aidan's Society

Senior Advocate Program

  • Available to assist all Seniors with accessing resources, finding needed information, and being connected with the community.
  • Has a printed Resource Guide which corresponds with the online Seniors Services site that showcases all organizations, businesses and government agencies that offer a resource to seniors. Visit the site at
  • Coordinates the Senior Newsletter that is published in the Connect Newspaper at the end of each month.

To access outreach support or obtain a copy of the Senior Resource Guide contact St. Aidan’s Society at 780-743-4370. Heather Landeen at ext. 1 or Pam Burns at ext. 2

MAC (McMurray All Connected) Community Calendar

  • An online Community Calendar that includes a one stop opportunity for all residents and visitors to see, explore, and participate in every event and activity available in the Region. Visit
  • Assists organizations in choosing optimum dates for events.
  • Has a reconnection tab that has up-to-date information on Social Profit agencies, Sports Organizations & Centres and Community/Social Groups to support re-entry into the city.
  • Facilitates the Community InterAgency Meeting.

For more information about the MAC Community Calendar contact Sandy Grandison at 780-743-4370 ext. 3 or by email at

Wildfire Rebuild  [Learn more]