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Emergency Management Branch

The role of Emergency Management is to provide a prompt and coordinated response to emergencies that overwhelm the ability of the responding department and requires a multi-agency response.

Emergency Management works to serve the Municipality under these guiding principles:

  • Protect life, property and the environment.
  • Conduct response in a safe, efficient and appropriate manner.
  • All stakeholders will be encouraged to participate.

For a 24 hour recorded message emergency hotline, call (780) 799-8000

The emergency management hotline is updated with current information during emergency situations or at critical times of the year such as river break-up season. In the event of a breaking situation where the hotline has not yet been updated, please tune into your local radio station.

Municipal Emergency Management Plan

The Regional Municipality of Wood Buffalo has a Municipal Emergency Plan in place that is revised continually and is also formally reviewed annually.

The plan is generic and not situation-specific. This allows for a flexible response regardless of the emergency. Things like fan-out lists, communication plans and evacuation procedures are contained in the plan.


Monday-Friday (8:30 a.m. to 4:30 p.m.): 780-762-3616
After hours: PULSE: Wood Buffalo 24/7 inquiry line, 780-743-7000
Recorded-Message EM Hotline: 780-799-8000

By mail:
200 Airport Road
Fort McMurray Alberta
T9H 4P1

Watch out for on-street parking restrictions. WMZ season is scheduled to begin Oct.15, pending weather conditions.