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Victim Services

Apply to Volunteer

Download the volunteer application form

For more information or to submit your completed form, please email victimservices@rmwb.ca.

Contact Us

105 Paquette Drive
Fort McMurray, AB
T9K 0P5
Phone: 780-788-4250 (main)
Phone: 780-697-3337 (Fort Chipewyan)
Fax: 780-788-4251

Our Mission
The aftermath of a crime, natural disaster, accident or other emergency can be chaotic and overwhelming for a victim, the family and even those who witness an event.

The mission of Victim Services Wood Buffalo is to provide victims of crime and trauma with empathetic support, information and referrals based on a victim’s needs. These three areas of support help to mitigate the crisis and facilitate a victim's return to stability and an improved quality of life.

Our Services
Support at time of crisis includes:

  • A listening ear
  • Empathy, comfort and reassurance
  • Court preparation program
  • Court accompaniment
  • Child witness program
  • Personal safety plans

We provide information on topics such as:

  • General police procedures and the criminal justice system
  • Effects of trauma and victimization
  • Victim impact statements
  • Financial benefits program
  • Restitution

To ensure the long-term healing of victims, we provide referrals to the following:

  • Local community agencies
  • Counselling agencies
  • Legal aid
  • Support groups

Victim Services Wood Buffalo supports community members throughout the region. Our service areas include:

  • Anzac
  • Conklin
  • Draper
  • Fort Chipewyan
  • Fort Fitzgerald
  • Fort McKay
  • Fort McMurray
  • Gregoire Lake Estates
  • Janvier
  • Saprae Creek Estates

Our Advocates
Our Advocates provide quality support at the time of a crisis, information about rights and compensation and referrals to community support agencies such counselling agencies and shelters.

Advocates explain what options are available so that clients can make informed decisions. Part of the Advocate’s role is to ensure clients are treated fairly according to their rights under the Alberta Victims of Crime Act.

Volunteer as an Advocate
To meet victims’ needs with compassion, understanding and hope, Victims Services actively recruits Volunteer Advocates. As an Advocate, you will join a dedicated team that works in a highly rewarding environment.

Being an Advocate is not a major commitment; it is requested that Advocates sign up for a minimum of three shifts per month, plus attendance at meetings and training opportunities.

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