Fire Ban in Place Across the Municipality: Learn More
 > Home > Municipal Government > Municipal Departments > Emergency Services & Law Enforcement > Royal Canadian Mounted Police (RCMP) Support > Victim Services

Victim Services

Contact Us

RMWB Victim Services
105 Paquette Drive
Fort McMurray, AB
T9K 0P5

Phone: 780-788-4250 (main line)


On average it takes about one to three months for applicants to get their security clearance and complete their training online. Volunteers are asked to commit to four 12-hour shifts each month and to attend monthly meetings.

Please contact Victim Services for more information about volunteering at 780-788-4263.

The mission of Victim Services is to provide a highly skilled, compassionate level of service to any victim of crime or tragedy, through our dedicated staff and volunteers.

Our unit works with Wood Buffalo RCMP to provide support, information and referrals to residents of the Regional Municipality of Wood Buffalo during their time of crisis, trauma or tragedy, whether they are victims of crime, sudden death or family crisis.

Victim Services was established in 1987 to provide advocacy to victims of crime and tragedy. We provide information to victims on financial benefits, restitution and victim impact statements. Victim Services provides support to victims of crime and tragedy from the time of crisis and throughout the court process. This service is available 24 hours a day, seven days a week to our clients. Victim Services provides immediate emotional and physical support during an event, as well as confidentiality and anonymity from non-judgmental, respectful, empathetic professional individuals, who are culturally sensitive and don't discriminate against any people or groups.

Services include, but are not limited to, court preparation and support, referral services, appointment accompaniment, legal system navigation and education, crisis intervention and support, with an in-depth involvement in collaborative efforts with government and non-government agencies and services. We focus on ongoing training to ensure that our advocates and staff properly educate and inform our clients of their legislative rights. Victim Services is guided by a clear code of conduct and bound by the strictest of professional ethics.

Our Victim Service Unit Offers:

  • Crisis intervention for domestic violence, critical incident stress management,grief and trauma support, coping with stress, protection orders, personal safety tips, stalking/harassment and dating violence
  • Information about Alberta Victim programs (e.g., victim impact statements, financial benefits, restitution)
  • Court services, including court preparation and support, legal services, court house terms
  • Referral to crisis/distress/emergency services
  • Printed resource materials
  • Comfort and reassurance
  • Personal Safety Plan information
  • Privacy and confidentiality

Wildfire Rebuild  [Learn more]