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Pothole Patching

Report a Pothole

Submit a Report Online

Or call: 780-743-7859

The Regional Municipality of Wood Buffalo encourages you to report potholes when you encounter them on local roads.

The Public Operations Department usually starts filling potholes on a regular basis in early March using a Patch Kit machine. The Patch Kit patches potholes faster than traditional methods and the material used with the machine lasts longer than cold mix.

Residents who have concerns regarding potholes are encouraged to call the Pothole Hotline at 780-743-7931. All calls are tracked and reported potholes are inspected and filled on a shift-by-shift basis. Please note that some potholes can't be patched until weather conditions improve.

For information pertaining to Highway 63 and Highway 881, the public should contact Alberta Transportation (Monday-Friday, 8:15 a.m. to 4:30 p.m.) or Carillion Canada Inc., which is contracted by Alberta Transportation:

  • Carillion: 1-800-390-2242
  • Alberta Transportation (calling from Alberta toll free):  310-0000, followed by 780-427-2731.
  • Alberta Transportation: (cell phone calling from Alberta toll free):  Push #310 (Telus) or *310 (AT&T), followed by 780-427-2731.
  • Alberta Transportation (calling from outside Alberta): 780-427-2731

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Winter Maintenance Zones are relaxed [Learn more]