Fire Ban in Place Across the Municipality: Learn More
 > Home > Living > Frequently Asked Questions > RCMP and Bylaw Services

RCMP and Bylaw Services

  1. How do I report a noise complaint?

    Call the Bylaw Complaints line at (780) 788-4200.

  2. How do I report an animal control complaint?

    Call the Bylaw Complaint line at 780.788.4200.

  3. Where can I learn more about the bylaws in effect in the Municipality?

    Bylaws for the Regional Municipality of Wood Buffalo can be found by following the link: Municipal Bylaws

  4. When should I call 9-1-1?

    If you have a medical emergency, fire or other event that threatens life or property.

  5. What steps do I take to obtain my criminal record check and/or fingerprints?

    If you require a criminal record check, you need to pay for it at the cashier’s desk at one of the following locations: 1st floor of the Jubilee Building, 9909 Franklin Avenue or 1st floor of the Timberlea Landing Building, 309 Powder Drive. The cost for a criminal record is $15.75. Please note the hours of operation for the cashiers are Monday to Friday 8:30am-4:30pm. Once you have your receipt of payment, you can go to the Timberlea RCMP Detachment at 105 Paquette Drive to fill out the necessary paperwork. You will be required to have two pieces of identification with you, one of which needs to be a government issued photo id. Please note the hours of operation for front counter staff are Monday to Friday 7:00am-7:00pm and Saturday from 9:00am-5:00pm. Criminal record checks take approximately 10 business days to process.

    If you require fingerprints for an outside agency, you will first need to make an appointment. Appointments can be made by phoning 780.788.4040. Before you go to your appointment, you will need to pay for the fingerprints at the cashier’s desk at one of the following locations: 1st floor of the Jubilee Building, 9909 Franklin Avenue or 1st floor of the Timberlea Landing Building, 309 Powder Drive. The cost for ink and roll fingerprints is $10.50. If you are getting digital fingerprinting the cost is $10.50 and you also need to bring a certified cheque or money order for $25.00 to your appointment. Please note the hours of operation for the cashiers are Monday to Friday 8:30am-4:30pm. Once you have your receipt, you can go to the Timberlea RCMP Detachment at 105 Paquette Drive for your appointment. You will be required to have one piece of government issued photo id.

  6. How do I apply for a pardon?

    A pardon booklet can be picked up at the RCMP detachment located at 105 Paquette Drive in Timberlea. You can also access the information through the National Pardons Bureau online at www.npb-cnlc.gc.ca/pardons. Instructions are included.

  7. Is it possible to sign up for a ride-along?

    You must be a confirmed and accepted applicant to the RCMP Training Academy to go on a ride-along. The only exception is media personnel. The RCMP does not offer ride-alongs to the general public.

  8. Where do I pay my speeding ticket?

    The instructions to pay or dispute a speeding ticket or any other ticket are on the back of the copy you are given by the Peace Officer. You can pay any ticket at the courthouse, located at 9700 Franklin Avenue, through mail, or online at www.finepayment.gov.ab.ca.

  9. Where do I pay my parking ticket?

    Fines for parking violations can be paid at the cashier’s desk at one of the following locations: 1st floor of the Jubilee Building, 9909 Franklin Avenue or 1st floor of the Timberlea Landing Building, 309 Powder Drive. Please note the hours of operation are Monday to Friday 8:30am-4:30pm.

    Payment may only be made within 15 days of the date noted at the top of the Notice of Violation. The RMWB is not authorized to accept payment of the Notice after that time because the matter becomes a provincial offense. A Violation Ticket will be mailed to you by the Province of Alberta. Once you receive the Violation Ticket, follow the payment instructions on the ticket.

  10. How do I dispute a ticket I received?

    To dispute your ticket, you must appear in court during the date and time listed on your ticket.

  11. Are there police or bylaw auctions?

    No.

  12. Someone constantly parks in front of my house. Can I do anything?

  13. Does my landlord have an obligation to provide parking for all my vehicles?

    Parking issues related to renting is addressed in the Land Use Bylaw 99/059. For any questions related to the Land Use Bylaw, please contact Planning and Development at 780.799.8695.

  14. Do I need to have my dog on a leash at all times when we are off my property? Where are the off-leash dog parks located?

    According to Animal Control Bylaw No. 02/031, all animals must be kept on a leash at all times when off the property of the owner. The only exception is the off-leash dog parks.

    The following is a list of the off-leash dog parks in Fort McMurray:

    1. Beside the Water Treatment Plant
    2. St. Gabriel School/Hinge Bay
    3. Waterways - Sitskaw Park
    Please view the Parks & Trails Map for park locations.
  15. If I see a threatening wild animal, such as a bear, should I report it to someone?

    Yes. Sightings can be reported to the local Fish and Wildlife Office at (780) 743-7200.

Wildfire Rebuild  [Learn more]

Winter Maintenance Zones In Effect [Learn more]