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Water Meter Upgrades

Archived Information

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Book Your Free Upgrade Now

Phone: 780-799-7493


Residents in Fort McMurray north of the river are reminded that they were to upgrade their water meters before March 1. If you have not done so already, please contact metering as soon as possible to book a free appointment.

On January 22, the RMWB began delivering red notification cards to residences that still require water meter upgrades. These notifications are intended as reminders to make an appointment with our water-meter technicians. These red cards are also intended to help notify residents who are not sure if they need an upgrade. If you have received one of these red notification cards, please contact our offices as soon as possible to book your appointment.

As a result of the RMWB water meter upgrade program, underway since September, the residential areas of Beacon Hill and Grayling Terrace have attained 100 percent upgrade and, across the municipality, commercial properties have also completed 100 per cent water meter upgrade.

However, north of the river, in Thickwood, Timberlea, Dickinsfield and Wood Buffalo Estates, only 90 per cent of the houses that require new meters have completed the required upgrade, approximately 1,500 homes remain.

What This Means For You

For homes that are not upgraded by March 1, the RMWB water charges will be estimated, a procedure that will continue until a home’s water meter has been upgraded. When water consumption bills are estimated, they will be more costly.

Residences with upgraded water meters will be billed more accurately and consistently. With the upgraded system, the Municipality will also be able to notify residents who have irregular water consumption resulting from leaks or other issues of which they may not be aware.

Water conservation is a priority for the Municipality, and upgraded water meters will help the region continue to reduce water consumption and promote more efficient water use, in line with the Wood Buffalo water conservation initiative, which was launched in May 2014.

Upgrade Your Meter Today

Make arrangements today to upgrade your water meter if you reside in a house built and occupied in 2012 or earlier. The upgrade is free and takes approximately 15 minutes. Book your water meter upgrade appointments by calling 780-799-7493 or emailing

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