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Service Updates


  • The cashiers office at Timberlea Landing has re-opened, giving community members the option to pay their Municipal bills in-person once again. Find more information here.
  • Enforcement of the Single Use Shopping Bag Bylaw (Bylaw No 12/007) is currently suspended. Learn about the impacts of this change here. If you are a business owner who would like to display this bag bylaw update in your store, please download and print this 11x17 poster here.
  • Residents may defer Municipal utility payments until July 2020 and waive penalties for outstanding balances from March to August 2020. Learn more about this change here.
  • All payment options for utilities, tickets and other Municipal services continue to be available online. 
  • ​Upcoming Municipal events are postponed.
  • Property owners can now defer Municipal property tax payments until September 30, 2020. This applies to all tax classes with the exception of designated industrial properties.
  • The Municipality is also deferring penalties on property tax payments from July 1 to October 1 and is waiving all further penalties of property tax payments for the remainder of the year. Find more information on property Find more information on property tax payment deferrals here



  • Beginning July 15, Transit Services will be distributing non-medical masks to residents. Rear door entry will continue on all RMWB transit buses. If you are interested in receiving a package of four masks, please take a package from the bag located near the rear door.
  • Bus shelters are now open throughout Fort McMurray. Buses will also now operate at full capacity; however, entry will continue to be from the rear door of the bus.
  • All Transit services in Fort McMurray, including the SMART bus, are operating on weekend schedules, seven days a week, until further notice.
  • Rural transit services continue to operate on normal schedules, with increased cleaning and prevention measures in place.
  • All Transit services are temporarily free, including rural transit. Fares have been waived to remove interactions between passengers and drivers.


  • The Archie Simpson Arena Fitness Centre in Fort Chipewyan is now re-open. Find important information on new guidelines in place for this facility here.

​Waste Collection

  • All non-commercial (residential)landfill fees have been waived until August 31, 2020. Learn more here.  
  • The recycling program remains on hold at this time. Recycling and garbage are to remain together (not separated), bagged and placed in a curbside collection bin. Crews are picking up two bins per home on the regular curbside collection schedule. Please use the black and light blue bins for mixed garbage and recycling. 
  • Yard waste curbside collection has now begun. New guidelines are in place to reduce the spread of COVID-19. Please use your dark blue bin to dispose of loose yard waste material. Learn more about yard waste collection here. 
  • The Public Drop Off Area at the landfill is open. Find more information here. 

Further information and service updates will be released as they become available.

Past Municipal Service Updates


FLOOD RECOVERY: Information and resources