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3. Organization Review: Communications and Public Affairs

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Overall Observations

Although synergies may exist in combining the Communications and Public Affairs departments, the Municipality does not appear to have a clear or consistently documented plan for organizational design. Not every department has a documented mandate, and functions within departments are consistently transferred to other departments within the Municipality. Focus on defining the Municipality’s culture may have a more lasting impact.

The Municipality should complete a review of the organizational design prior to concluding on synergies in combining the departments.

Quick Summary of Specific Findings

  1. Absence of documented departmental mandates

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