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Regional Emergency Services


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Number of 911 Calls in 2015

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Number of Alarm Calls in 2015

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Public Education Visits in 2015

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Fire Extinguisher Training 2015

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Number of Inspections in 2015

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Number of Emergency Responses in 2015

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RES Training Hours in 2015


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Provides emergency services to respond and mitigate emergencies that threaten life, property, and the environment. The Department provides a coordinated response to emergencies and provides emergency medical pre-hospital care, training, fire prevention, life safety education, 911 communications and emergency management.

Department Key Services

  • Fire, Medical and Communications Operations
  • Training and Recruitment
  • Fire Prevention
  • Rural and Fleet
  • Emergency Management

Strategic/Council Initiatives

Goal 1: Building a Responsible Government

Objective: Strengthen organizational capacity to plan, self-asses and report.
Strategic Initiative:
  • Evaluate and revise Municipal Continuity Management Program.
Objective: Strengthen a positive work environment of trust and respect.

Goal 2: Building Balanced Regional Services

Objective: Strengthen regional service delivery quality.
Objective: Strengthen service delivery monitoring practices.
Objective: Develop, improve, and maintain core service infrastructure.
Strategic Initiative:
  • Champion the building of Anzac and Fort McKay Fire Halls.

Achievements (Aug 2015 – Sept 2016)

  • Smoke Detector Exchange Program
  • Emergency Management completed exercise Boreal Blast (Strong and Resilient Community)
  • Completed the move to 4 person pumper trucks
  • Completed 911 communication study
  • Initiated critical incident stress management (CISM) program for staff
  • Launched Alberta Health Service (AHS) Satellite dispatch contract and transitioned to AHS ambulance dispatch system
  • Reviewed and enhanced the officer training program
  • Fire Prevention led the RES Safety Program
  • Completed Hazard Risk & Vulnerability Assessment
  • Emergency Communications Operations Management (ECOM) study completed

Major Business Initiatives (2017)

  • Negotiations with International Association of Fire Fighters (IAFF)
  • Wildland Urban Interface Program
  • Pursuing 3 accreditations:
    • Alberta Health Services (AHS) Ground Ambulance Accreditation through Accreditation Canada,
    • Accreditation Center of Excellence (ACE) International Academies of Emergency Dispatch, and,
    • Canadian Standards Association (CSA) Z1600-14, Emergency and Continuity Management Program
  • Alberta First Responder Radio Communications System (AFRRCS)
  • Enhance major emergency and regional disaster response
  • Enhance fire prevention
  • Maintain high standard of fire and ambulance services as the service areas expand

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