Winter Maintenance Zones
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Winter Maintenance Zones

Public Engagement 

Take the WMZ survey.
Survey closes: April 30, 2020 

All in-person engagement sessions have been postponed until further notice.

Sign up for WMZ ALERTS

Sign up for WMZ Alerts! Once registered, you will receive an email update every time zones and subzones are activated or relaxed. 


Do you know your zone and subzone? Search your address using the Find Your Zone tool


Check out the progress of snow removal on residential streets. View the WMZ Progress map



Winter Maintenance Zones overview:

Map: Winter Maintenance Zones

[Click image above for enlarged view]

Winter Maintenance Zones Map Package

View map package of Winter Maintenance Zones

Watch Video

Do you know your subzone? Sidewalks and Windrows.

Windrows Safety

Look for the Signs

winter maintenance signage Winter maintenance signage

Policy Documents

Urban Ice and Snow Control Policy
Council approved an Urban Snow and Ice Control Policy (PRL – 150) at its Jan. 12, 2016 meeting.

Winter Maintenance Public Engagement 

Participate in the Winter Maintenance Public Engagement. 

Residents are encouraged to share their thoughts about how snow is cleared and removed from residential streets and share feedback about winter maintenance on Primary & Secondary routes (major roads not included in the WMZ program).

How to share your thoughts:
1. Take the WMZ survey
2. Join the discussions happening about maintenance on Primary & Secondary routes or windrows
3. Share stories of a job well done by your neighbourhood snowplow drivers

How do Winter Maintenance Zones Work? 

From October 15 to  April 15, municipal crews will plow the streets, remove snow and perform other routine maintenance as required to maintain safe, accessible roadways for residents, emergency vehicles, transit, and municipal equipment. In order to complete this work, on-street parking restrictions may be in effect in your neighbourhood on the same weekday, once a week during the winter months.

All residential neighborhoods have been divided into five Winter Maintenance Zones, one for each weekday . Each Winter Maintenance Zone is broken down further into four subzones 1, 2, 3, and 4. On the day that each Zone is active, some of the subzones within the larger active Zone will be serviced and others will be relaxed. Residents will be able to park in relaxed subzones without being ticketed or towed. Zones and subzones may also be relaxed throughout the season if maintenance is not needed. The active and relaxed zones or subzones will be communicated on our website, social media and electronic neighbourhood signage. Subzones are mainly used when crews are hauling snow and windrows. Subzone numbers do not indicate priority for service, and when crews are focused on removing snow, some streets in the subzone may not receive maintenance due to time limitations, equipment failure or other unforeseen circumstances.

Use the Find Your Zone tool to find your zone or subzone. In addition to this tool, signage is posted in each residential neighbourhood highlighting the weekday that on-street parking is restricted.

While residents should plan for their zone/subzone to be active on the day indicated on their neighbourhood signage, we will be relaxing zones/subzones if appropriate. Our goal is to inform the public of relaxed zones or subzones at least 24 hours in advance. You can keep up to date on the status of WMZs by signing up for email alerts here. You can also find this information on the municipal website, electronic neighbourhood signage, RMWB Facebook and Twitter accounts or by calling PULSE at 780-743-7000.

In an effort to increase transparency and keep residents informed on the progress of snow removal on residential streets in Fort McMurray, we have launched a WMZ progress map. Once crews finish removing snow from a residential street, the map will be updated to highlight that snow removal has been completed on the street.

Winter Maintenance Zones were created in Fort McMurray’s residential neighbourhoods to facilitate snow plowing and removal, as well as other routine maintenance while providing consistency to residents who need on-street parking. The program is based on feedback from the community for more regular service, consistent notification for parking restrictions, safer driving conditions and less snow buildup/rutting along residential streets. Snow removal and hauling are performed in order to increase road width (where it is less than 5.5m). Municipal staff determine if this threshold has been met.

There are fees associated with non-compliance. If a vehicle remains parked in a Winter Maintenance Zone on the assigned day of snow removal/road maintenance, a Notice of Violation will be placed on the vehicle and it will be towed to an impound lot. The fine for the Notice of Violation is $120 as per our Roads and Transportation Bylaw (No. 02/079), and in addition there will be significant fees to store and remove the vehicle from the impound lot.

Our priority is to clear a safe path for residents, as well as emergency vehicles and municipal equipment so they can provide their services to the community. We would rather educate residents of on-street parking restrictions than ticket and tow vehicles. In order to save yourself time and money, please familiarize yourself with the Winter Maintenance Zone and subzone information for your area.

Towing and Impound Information

Towing Company: FMG Energy Services

(Residents are reminded that an independent third-party company performs towing services. The municipality does not perform this function.)

- 113, 190 MacAlpine Crescent
Impound Yard - 170 MacAlpine Cres. (located across from the Fort McMurray SPCA)
Phone: 780-838-0929 (7 a.m. -11 p.m., 7 days a week)

Office Hours:
Weekdays – 7 a.m. - 7 p.m.
Weekends – Saturday: 8 a.m. – 5 p.m., Sunday: 9 a.m. – 4 p.m.
Holidays – 9 a.m. - 4 p.m.

Hours of Service:

Service will be available between 7 a.m. and 11 p.m. Staff will be on-site during office hours only. See office hours noted above. Outside of these hours, motorists will need to call for assistance. Please note there may be a delay for on-site service outside of office hours.

Towing Fees and Payment Method

All towing and impound fees are administered by FMG Energy Services and are the responsibility of the resident to arrange for payment.

Fee Structure:
Storage for each 24-hr period: $35/vehicle/day or part thereof
Vehicle towing for street maintenance (cars, SUVs, pickup trucks): $90/hour/vehicle
Larger vehicle towing (tractor trailers, big rig units): $135/hour/vehicle 
Oversized vehicle removal which requires specialized equipment (this rate will cover all tools and equipment): $155/hour/vehicle
Roadway or equipment clean-up from spills when/as required: $60/hour/vehicle
Site clean-up from debris/spills, etc.: $60/hour

Cash, debit and all forms of credit cards are accepted. Update: Credit/debit machines are back online. Thank you for your patience.

FLOOD RECOVERY: Information and resources