Storm & Sewer Reconnections

All residents rebuilding their homes are encouraged to take proactive measures to ensure their water and sewer services are in good working order and that reconnections are done properly.

Debris Removal

Some of these connections may have become blocked with fire-related debris in all fire-damaged areas of our community. To ensure all water connections are clear of debris, the Municipality will be doing verifications at the curb stops of fire-damaged properties, usually located at a home's property line.

Homeowners will be required to remove any material, including backfill, construction supplies and fire-related debris, that may have been placed over their curb stops.

Residents are encouraged to have a contractor run a camera inside all connections before the lines are put back in service to ensure there are no blockages elsewhere in the lines. If blockages are not cleared, the lines will back-up into the property, leaving residents with a clean-up that is both time-consuming and costly.

Homeowners are also required to repair any curb stops that are found to have been damaged during the demolition or rebuild of their home.

Sanitary Sewer Line Checks

The RMWB has initiated a sewer inspection project for homes that have been identified as having suffered a total loss during the 2016 wildfire. The inspection will be completed by an independent contractor retained by the RMWB at no cost to the homeowner.

To participate, homeowners must contact the independent contractor by February 28, 2018. You must provide a contact number for the contractor to call you to make scheduling arrangements. This call will consist of a few short questions regarding conditions at the site, accessibility, and timing, and should take no more than a few minutes of your time.

Residents living to the north of the Hangingstone River may call 780-792-9848 or email

Residents living to the south of the Hangingstone River may call 780-743-1881 or email

Utility Connection (UC) Permits

Contractors may accidentally cross-connect storm and sewer pipes in Stone Creek, Parsons Creek North and Walnut Crescent, as these areas have three-connection services. Residents must work with their contractor to ensure a UC permit is obtained before reconnections are done and that a follow-up inspection is completed.

If your home does not have a three-connection system, your contractor will not be required to obtain a UC permit.

More Information

For additional questions, call the PULSE Line.

Winter Maintenance Subzones 1 & 2 are active Jan. 20 - 24.