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[27-04-2020 at 2:08 p.m.] Evacuees who don’t need accommodations or immediate support are asked to not report to a Registration Center


(Fort McMurray, AB – April 27, 2020) – Due to high volume, evacuees who have alternative accommodations and don’t require immediate support are asked to not report to a drive-thru Registration Centre, at this time.

Emergency officials and support staff are working 24 hours a day to help those in need. The situation is changing quickly, and staff are focused on helping those who need immediate support.

For those who have concerns about a neighbour or fellow community member living in an area under a Mandatory Evacuation Order should notify emergency officials.

Evacuees should not be calling 9-1-1 to clarify evacuation orders or ask for situational updates. 9-1-1 is for people who need immediate help and calling 9-1-1 for other reasons strains resources. Members of the public that have questions about evacuation orders and registration centres, should call Pulse at 780-743-7000 or 1-800-973-9663.

Evacuees currently leaving their homes that require accommodations or need immediate support, should report to the Registration Centre at the Casman Centre located at 110 Eymundson Road.

Evacuees are advised to:

  • Continue practicing physical distancing while evacuating
  • Not walk through moving water.
  • Leave your vehicle if it stalls in rising waters, all occupants should get out immediately and go to higher ground.
  • Follow all designated evacuation routes (E signs), barricades and other signs in place.
  • Follow the instructions of emergency officials and first responders.
  • Not remain in areas under evacuation notices or orders. Doing so puts you and your family at risk, as well as those who may have to rescue you.
  • Have waterproof clothing and footwear for all family members.
  • Secure your home by locking all doors and windows. Leave a note on your door to inform family members when you left and where you went.
  • Not attempt search and rescue operations on your own. Call 9-1-1 for assistance.
  • Notify emergency officials if you are aware of vulnerable residents who may need assistance evacuating
  • Not return to your home or business while the Evacuation Order is in effect.

Members of the public should not be travelling downtown unless it is absolutely necessary. Access to the Lower Townsite remains closed as water levels are rising and the situation can change quickly.

For alerts, updates and more information, visit rmwb.ca/riverbreakup.


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