> Home > News Room > Recent Media Releases > Boil Water Advisory lifted in Lower Townsite

Boil Water Advisory lifted in Lower Townsite

(Fort McMurray, AB – June 2, 2020) – Alberta Health Services has lifted the Boil Water Advisory for the Lower Townsite, including the following areas:

Grayling Terrace
Longboat Landing
MacDonald Island
Waterways including Ptarmigan Court

“I’m happy that we’ve been able to restore clean drinking water to the Lower Townsite but there is more work yet to do,” said Deputy Chief Administrative Officer Matthew Hough. “The team is working hard to restore service through the rest of Fort McMurray and in Saprae Creek.”

Residents and businesses of the Lower Townsite should adhere to the following guidelines from Alberta Health Services.  

Flush all taps for five minutes.
Ensure equipment with water line connections like refrigerator ice and water dispensers are drained, flushed, cleaned and disinfected according to manufacturers’ recommendations.
Run water softeners through a regeneration cycle according to manufacturers’ recommendations.
Drain and refill hot water heaters that have been set below 45 degrees Celsius. 
Flush, drain, clean and disinfect cisterns. 
Visit albertahealthservices.ca for more information.

Boil Water Advisory

The Municipality continues to work with Alberta Health Services and coordinated supports from Alberta Environment and Parks to lift the Boil Water Advisory in the remaining areas as soon as possible. 

Next phase

The estimated timeline for the following areas is within one week: 

Parsons Creek 
Thickwood including Dickinsfield and Wood Buffalo 

Note: The timeline is subject to change.

Final phase

The estimated timeline for the following areas is within one to three weeks:

Beacon Hill
Prairie Creek
Saprae Creek 
Timberlea including Eagle Ridge and Stone Creek 
Taiga Nova Eco-Industrial Park

Note: The timeline is subject to change. 

What residents will experience

Crews flushing hydrants in their neighbourhoods.
Dechlorination pucks at flushing points. Please don’t move them.  
High chlorine levels will increase the odor of chlorine in the water; the level of chlorine is below the limit established by the Guidelines for Canadian Drinking Water Quality. Chlorine levels will subside as flushing concludes.
Discolouration may occur and is normal. 
Water remains safe for bathing and non-consumptive use without boiling.

What residents can do

Water can be safely consumed after a one-minute rolling boil.
To reduce the smell of chlorine, water can be boiled for longer or left on the counter or in the fridge overnight without a lid. This allows the chlorine to evaporate/dissipate.

More information

Visit rmwb.ca/recovery for more information, including detailed FAQs. For general information about how to use water safely during a boil water advisory, please visit albertahealthservices.calinks to external site or call Health Link at 8-1-1. To Learn about Canadian drinking water quality guidelines, drinking water treatment requirements and treated water quality assurance, please visit https://www.alberta.ca/drinking-water.aspxlinks to external site.


Media inquiries:





FLOOD RECOVERY: Information and resources