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Do not plug a generator into the electrical panel of your home

(Fort McMurray, AB – May 4, 2020) – Residents without power, using a generator to feed their homes electrical panel, must stop immediately. These electrical panels are attached to the grid and plugging a generator directly into them energizes the lines, creating a serious safety risk for crews working to restore power and other residents in the area.  

ATCO crews continue to restore service in affected areas as quickly and safely as possible. A re-energization guide and frequently asked utility questions are available at rmwb.ca/utilities

Power meters were shut off for buildings where the electrical system could have been damaged from the flood. An RMWB Safety Codes Officer must inspect these systems before power can be restored. If you had water damage to your property, contact a licensed contractor to assess and repair your electrical system prior to requesting an RMWB inspection.

Electrical systems can only be repaired by a licensed contractor with the proper Safety Codes permits issued by the RMWB. 

For more information on electricity and gas, visit atco.com. For service inquiries, call 1-800-668-5506 (Electric) or 1-800-511-3447(Gas)

For more information on how to clean up after a flood and resources available, visit rmwb.ca/recovery


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FLOOD RECOVERY: Information and resources