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Holiday Service Update: Office hours, roads, curbside collection, transit and more


(Fort McMurray, AB – December 16, 2019) – With the holidays quickly approaching, residents are reminded of important updates to municipal services.

Please note the following holiday service schedules and information:

Municipal Office Hours:

Municipal offices will be closed on Dec. 25, 26 and Jan. 1. While municipal offices will be closed, all essential and emergency services will continue regular operations. Residents can also contact Pulse or visit the municipal website for information.

Winter Maintenance Zones:

Winter Maintenance Zones (WMZ) will be relaxed from Dec. 23 to Jan. 3. On-street parking will be permitted along residential streets during this time. Please observe all posted signage in the area as other on-street parking restrictions may apply.

Curbside Garbage and Recycling Collection:

Curbside garbage and recycling collection will not take place on Dec. 25 and Jan. 1. Residents who normally receive curbside collection on Wednesday, Dec. 25 will receive this service on Saturday, Dec. 28. Residents who normally receive collection on Wednesday, Jan. 1 will receive this service on Saturday, Jan. 4. All other residents will receive collection on their regular service dates.

Find information on holiday curbside collection at rmwb.ca/garbage.

Transit Service:

The holiday season will impact regular transit service. Please see below for all service changes:

On Dec. 25, transit routes 11 (Airport), 12 (Thickwood/Timberlea), (15 (Timberlea) and 16 (Thickwood) will be available and operating on the statutory holiday schedule.

On Dec. 26, transit routes 11 (Airport), 12 (Thickwood/Timberlea), (15 (Timberlea) and 16 (Thickwood) and 99 (MacDonald Island) will be available and operating on the statutory holiday schedule.

Dec. 27 to Dec. 30 transit will provide regular service to all routes.

On Dec. 31 transit will provide regular service, as well as extended service on routes 11 (Airport), 12 (Thickwood/Timberlea), (15 (Timberlea) and 16 (Thickwood).

On Jan. 1, transit routes 11 (Airport), 12 (Thickwood/Timberlea), (15 (Timberlea) and 16 (Thickwood) will be available and operating on the statutory holiday schedule.

There will be no impact to rural transit service. Rural transit service will run on Dec. 25, 26 and Jan. 1 as scheduled. For service schedules, maps and information, visit rmwb.ca/transit.

Starting Jan. 1, 2020, the fare for a bus ride in Fort McMurray will be $1.50, with other transit fares in the urban area also being adjusted to reflect this change. The fares for rural transit service will remain the same. 

New Timberlea bus terminal opens Dec. 20

The new Timberlea bus terminal on Confederation Way at the corner of Paquette Drive will open for public use on Dec. 20. Transit routes with active detours using the Powder Dr. station (Stop 7094) as a transfer point will resume regular routing from the Timberlea Terminal (Stop 101) on Dec. 20. Learn more at rmwb.ca/transit.

Lions Park skating trail now open

Looking for something to do over the holidays? Enjoy the new skating trail downtown at Lions Park with family, friends and neighbours! The skating trail is free, suitable for all ages and will put you in the festive spirit with the holiday lights overhead.

The skating trail is open seven days a week, until 11 p.m., weather permitting. Please be respectful of other skaters and skill levels, while skating with caution. Hockey sticks and pucks are not permitted on the trail. For those interested in playing hockey, check out one of the open outdoor boarded rinks in town.     

To learn more, including the status of all outdoor rinks, visit rmwb.ca/outdoors.

Updated user rates for municipal services take effect Jan. 1, 2020 

User fees, rates and charges for some municipal services are changing. The adjustments to rates vary depending on the municipal service, with some user rates staying the same and most remaining below the provincial average. To avoid any impact on current and upcoming winter sport seasons, updated rates for municipal services used for these programs will take effect July 1, 2020.

A full list of all the updated rates is available at rmwb.ca/userfees.

Other Municipal Holiday Closures:

The Fort McMurray Landfill will be closed on Dec. 25 and Jan. 1. The landfill will be open regular business hours throughout the rest of the holiday season. Regular hours of operation are 8:15 a.m. to 5:45 p.m.

The Janvier Transfer Station will be closed on Dec. 24, 26 and 30.

The Conklin Transfer Station will be closed on Dec. 25, 30 and Jan. 1

Both transfer stations will be open on Dec. 27 and 28.

Transfer stations will return to their regular weekly schedules on Jan. 2, 2020. 

FOG (Fat, Oil and Grease):

Residents are reminded to contain it, don’t drain it this holiday season. Fat, oil and grease can be a costly plumbing issue, but is easily avoided with some simple tips for safe disposal. Visit rmwb.ca/fog for more information on how you can manage FOG and protect your home or business.

For more information on holiday service in the Regional Municipality of Wood Buffalo, contact Pulse anytime at 780-743-7000. In the rural communities, call Pulse toll free at 1-800-973-9663.


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