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Residents with homes in dry-zone encouraged to transition home and restore utilities

(Fort McMurray, AB – May 8, 2020) – Over the past few days, ATCO has made significant progress in restoring utilities. With these developments, residents whose homes did not experience direct overland flooding in the dry-zone, are being asked to transition home if they haven’t done so already. The hard work from ATCO Electric and Gas, along with safety codes inspectors has allowed many residents the opportunity to return home.

ATCO Gas and ATCO electric continue to energize properties in the dry-zone, but require the homeowner to be onsite to allow permission and access, in order to do this. 

 All residents in flood affected areas are asked to visit their properties and follow instructions to bring utilities back online. Information on how to restore utilities in both the dry-zone and flood impacted areas can be found at rmwb.ca/utilities.

Many local social-profit supports, restaurants and grocery stores have also been restored within the community, residents currently staying in hotels will no longer receive daily meal service starting May 11, 2020.

Residents who live in a multi-family building such as an apartment or condo, are encouraged to contact their property management company to understand their options for access and entry.

Funds are available to support the transition home:

  • Provincial support for residents affected by flooding is available and residents can apply for emergency payments of $1,250 per adult and $500 per dependent child online at alberta.ca/emergency.
  • The Canadian Red Cross is providing a one-time payment of $600 for every household in Fort McMurray and surrounding area that was under a mandatory evacuation order due to recent flooding. Contact the Canadian Red Cross at 1-800-863-6582 between 8 a.m. - 8 p.m. for assistance. 

Given that homes in the dry-zone did not experience direct overland flooding, those residents will need to transition home from accommodations provided by the RMWB by May 11, 2020. If you live in the dry-zone and may face individual circumstances which could prevent you from returning to your home, you are encouraged to reach out to the Red Cross at 1-800-863-6582 between 8 a.m. - 8 p.m. for a confidential discussion.

For more information on returning home visit rmwb.ca/recovery.


FLOOD RECOVERY: Information and resources