Emergency Social Services

Emergency Social Services (ESS) is a program run by the Emergency Management branch of Regional Emergency Services (RES). The program is made up of volunteers and Municipal staff who are trained to assist individuals affected by an emergency in the region.

The program provides individuals who have been displaced due to an emergency with immediate necessities such as a safe gathering place, food, water and information.

What does ESS do?

ESS typically provides services for individuals or families displaced by an emergency, for up to 72 hours.

When ESS is activated, a Registration Centre is set up to receive and register evacuees. When necessary, accommodations or lodging will also be established for those who require a safe place to plan their next steps.

Registration Centres or other evacuation sites may provide some, or all, of the following:

Food
Clothing
Accommodations/lodging
First aid
Emotional support
Family reunification
Animal care and rescue assistance

Volunteering for ESS

Volunteer for the ESS program are always welcome. Qualities of an ESS team member include:

Courage
Patience
Commitment
Flexibility

Benefits of being an ESS team member include:

Training - Access to RMWB ESS training courses as well as courses offered through Alberta Emergency Management Agency (AEMA)
Knowledge and experience - Knowing what to do and how to help others in an emergency can have a huge impact on those who are directly affected by the emergency
Being part of a team - For some, being part of a team can build confidence and understanding. It can also help develop lifelong relationships with others who share the same passion for giving back to their community.

Become a volunteer

Submit an application form