Skip to Content
Close Alert Banner

RMWB Logo RMWB Logo

Contact Us Mobile Site Menu
Contact Us
  • Business and Development
    • Procurement
    • Business Services and Support
    • Development and Planning
    • Downtown Revitalization
    • Flood Mitigation
    • Maps
    • Permits and Resources
    • Safety Codes Permits
    • Waterfront Park Revitalization
  • Bylaw and Animal Services
    • Animal Services
    • Backyard Hens Pilot Project
    • Bylaws
    • Community Standards
    • Parking
    • Report an Issue
    • Automated Traffic Enforcement
    • Taxi Cabs
  • Community Services and Social Support
    • Cemeteries
    • Equity and Inclusion
    • Grants and Funding
    • Homelessness and Housing
    • Seniors' Services and Programs
    • Social Support Services
    • Victim Services
  • Employment
    • Current Opportunities
    • Firefighter and Paramedic Recruitment
    • Human Resources
  • Events and Involvement
    • Boards and Committees
    • Event Permits
    • Events
    • MACOY
    • Participate Wood Buffalo
    • Townhalls
    • Wood Buffalo Volunteers
    • Canada Day
  • Fire, Police and Emergency Services
    • 9-1-1
    • COVID-19 Information
    • Emergency Alerts
    • Emergency Medical Services
    • Emergency Preparedness
    • Fire Codes and Permits
    • Fire Departments
    • Fire Prevention and Safety
    • FireSmart
    • Royal Canadian Mounted Police
    • Vulnerable Persons Registry
  • Garbage, Recycling and Disposal
    • Garbage & Recycling Services
    • Landfill
    • Soil Disposal
  • Indigenous and Rural Communities
    • Anzac
    • Conklin
    • Draper
    • Fort Chipewyan
    • Fort Fitzgerald
    • Fort McKay
    • Fort McMurray
    • Gregoire Lake Estates
    • Janvier
    • Saprae Creek Estates
    • Rural Bus Schedules and Fees
    • Truth and Reconciliation
  • Mayor, Council and Administration
    • Accountability and Transparency
    • Boards and Committees
    • Bylaws
    • Contact Us
    • Council
    • Elections
    • Mayor
    • Plans, Reports and Studies
    • Policies
  • Parks and Recreation
    • Parks and Facilities Map
    • Communities in Bloom
    • Community Cleanup
    • Community Gardens
    • Community Rinks
    • Facility Rentals
    • Off-Highway Vehicles
    • Parks, Trails and Green Spaces
    • Trees
  • Property Taxes
    • Assessments
    • Change of Address Form
    • Frequently Asked Questions
    • Non-Profit Organization Tax Exemptions
    • Paying Property Taxes
    • Property Tax Sale
    • Rural Small Business Tax Class
    • School Support
    • Tax Rates
    • Tax Refund Requests
  • Pulse
  • Roads and Construction
    • Automated Traffic Enforcement
    • Construction Map
    • Construction Projects
    • Draper Slope Stability Reports
    • Parking
    • Route/Haul Permits
    • Snow Plowing and Removal
    • Street Sweeping
    • Winter Roads
  • Transit
    • Advertising
    • Bike and Ride
    • Fares and Passes
    • Rider Etiquette
    • Routes and Schedules
    • Rural Bus Schedules and Fees
    • School Transit Service
    • Specialized Transit
    • Statutory Holidays Schedule
    • Transit News and Alerts
    • Transit Data Feed
  • Utilities and Water
    • Billing
    • Bulk Water
    • Change of Address Form
    • Commercial Services
    • Fat, Oil and Grease
    • Open or Close a Utility Account
    • Responsible Sewer Use
    • Rural Water & Sewer Service
    • Sewer Backups
    • Water Conservation
    • Water Metering
    • Water Quality
HomeTransitRider Etiquette
  • Open new window to share this page via Facebook Facebook
  • Open new window to share this page via Twitter Twitter
  • Open new window to share this page via LinkedIn Pinterest
  • Open new window to share this page via LinkedIn LinkedIn
  • Email this page Email

Rider Etiquette

To help make Transit enjoyable for all our passengers we have some basic guidelines we would like everyone to adhere to:

1) No soliciting or loitering. This means either on a bus or at a terminal.

2) Do not vandalize any transit property. This includes buses and terminals or any other items on Transit property.

3) No smoking, drinking, or using of alcohol and drugs. The act of smoking or drinking as well as the use of alcohol and drugs on any transit vehicle or in a transit shelter is strictly prohibited. This includes the use of cannabis.

4) Respect the Transit Bylaw. There is a bylaw in place to help make the transit experience safe for all riders. Click here to view the Transit Bylaw No. 92/15.

5) Pay your fare. Please ensure you pay your fare. It helps us all ensure that we have one of the best transit services available. 

6) Be courteous to your driver. They need to concentrate on operating the vehicle in a safe and professional manner. Please refrain from moving around in the bus while in motion and avoid talking to the driver when in motion.

7) Form an orderly line when boarding a bus. Do not budge or push.

8) Let passengers exit first. Whether it be at a bus stop or when the doors to a bus slide open, always let the passengers inside exit first before attempting to board yourself. Stand on either side of the doors to let passengers exit.

9) Exit from the rear door. You should always exit from the rear door of the bus whenever possible. Be attentive and allow any parents with strollers, disabled (especially those with wheelchairs) or seniors to exit a vehicle first.

10) The front seats are reserved. The front seats on all our transit buses are reserved for the elderly or those who require use of a wheelchair. Make room for them when they board. Offer your seat to an elderly patron if crowded.

11) Hold on to the handrails when standing inside a transit vehicle. Stand sideways parallel to the vehicle’s motion. This will largely prevent any unbalancing falls, for your own sake and the safety of others around you.

12) Stand clear of doorways while inside a transit vehicle. Do not block doors while inside a vehicle. This can create logjams and it disrupts the flow of passengers from entering and exiting in a safe manner.

13) Refrain from having loud conversations; talk softly and quietly. Not just with your friends and fellow passengers, but this also means loud conversations on your mobile phone. Set your phone onto vibrate if possible. Be considerate of other passengers.

14) Do not confront and argue with others. Make it a positive experience as much as possible. For your own safety, do not confront loud individuals. If there is a safety concern, call 9-1-1.

15) Remove your backpack inside a crowded vehicle. Think about how your belongings may obstruct someone. Don’t place bags or packages in the middle of an aisle or on an empty seat. Place your bag on your lap while traveling.

16) Nobody likes to get left behind; move to the rear of the bus. Please move to the rear of the vehicle to either sit or stand so we can ensure everyone gets a ride.

17) Do not litter. Whatever you bring onto public transit should also leave with you as you exit. Bring your trash with you and dispose of it properly into a trash can or recycling bin.

Please show courtesy to your fellow passengers. Everyone has the right to a safe, secure, and enjoyable transit experience.

Subscribe to page updates
Transit
  • Advertising
  • Bike and Ride
  • Fares and Passes
  • Rider Etiquette
  • Routes and Schedules
  • Rural Bus Schedules and Fees
  • School Transit Service
    Toggle Section School Transit Service Menu
    • Composite
    • Ecole McTavish
    • Father Mercredi
    • Holy Trinity
    • Westwood
  • Specialized Transit
  • Statutory Holidays Schedule
  • Transit News and Alerts
  • Transit Data Feed

Contact us

Services
  • A
  • B
  • C
  • D
  • E
  • F
  • G
  • H
  • I
  • J
  • K
  • L
  • M
  • N
  • O
  • P
  • Q
  • R
  • S
  • T
  • U
  • V
  • W
  • X
  • Y
  • Z

Regional Municipality of Wood Buffalo footer logo

Contact Us

Regional Municipality of Wood Buffalo
9909 Franklin Avenue
Fort McMurray Alberta T9H 2K4

Phone: 780-743-7000

Toll free: 1-800-973-9663

Social Media

  • Facebook
  • Twitter
  • YouTube
  • Instagram
  • LinkedIn

Website Resources

  • Access to Information and Privacy
  • Pay Bills Online
  • Sitemap
  • Social Media
  • Website Feedback

Copyright © 2021

Designed by eSolutionsGroup

Close Old Browser Notification
Browser Compatibility Notification
It appears you are trying to access this site using an outdated browser. As a result, parts of the site may not function properly for you. We recommend updating your browser to its most recent version at your earliest convenience.