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Citizen Satisfaction Survey

2018 results!

Download the 2018 Citizen Satisfaction Survey results presentation.

Download the 2018 Citizen Satisfaction Survey results infographic.

The Citizen Satisfaction Survey assessed resident awareness and satisfaction around:

Quality of life and safety
Municipal services, programs and facilities
Contact with municipal staff
Value received for tax dollars
Municipal priorities
Communication with the public

The results of the survey will be used to help the Municipality identify successes, as well as opportunities for improvement to services, programs and facilities throughout the region.

Phone Survey
Households in Fort McMurray and the region’s rural hamlets have been randomly selected for the phone survey. 

Online Survey

Online Survey
Residents were also invited to share their feedback through the online survey.


All information collected will be kept confidential and used only to produce anonymous statistics.

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