The Municipality provides social support services that offer a variety of preventative programs designed to enhance the well-being of individuals, families and communities. All programs support and enhance the lives of our residents. Programs are available in both the urban and rural areas.
To access support services, contact Pulse.
Family and Community Support Services (FCSS)
FCSS strives to enhance, strengthen and stabilize individual, family and community life by helping people identify and act on their own social needs. FCSS is a partnership between the province, municipalities, and Métis settlements that develops locally-driven preventative social initiatives to enhance the well-being of individuals, families and communities. Local participation in FCSS began in 1973, five years following its introduction by the Province of Alberta.
Emergency Social Services
Emergency Social Services (ESS) provides temporary relief services to individuals and families during a disaster at a reception centre or group lodging facility for up to 72 hours. Learn more about Emergency Social Services.
Snow Angels
Snow Angels is a program is where volunteers shovel the driveways and walkways of seniors.
The service is available for seniors age 65 and older.
Request a Snow Angel Volunteer to be a Snow Angel
Program history
The program began as a partnership with the municipality and the Fort McMurray Public School District in 2009. It was a pilot project in the downtown core originally using students from Dr. K. A. Clark and Fort McMurray Composite High School.
The program has since expanded to include the whole urban service area of Fort McMurray. In order to broaden the scope of the program and its volunteer base, volunteers are now solicited from all school districts. In addition, the public is also encouraged to participate.
Social Sustainability Plan
The Social Sustainability Plan (SSP) provides a framework for working collectively to improve social wellness, increase resiliency, and establish social sustainability for our communities. The SSP outlines 5 priorities that each of us can do to move social sustainability forward in our region. Stakeholders are encouraged to include the SSP in strategic planning, business plans, funding models, aligning policies, and to guide decision-making. When we collectively align to the SSP our efforts are focused on moving towards social sustainability for the entire region. The SSP was developed based on stakeholder input, working sessions, interviews, open houses, and a document review of over 60 plans and research reports. The plan considers the linkages and interdependencies between the social, environmental and economic dimensions that combine to create community sustainability.