Close Alert Banner
Learn More
Skip to Content

RMWB Logo RMWB Logo

Contact Us Mobile Site Menu
Contact Us
  • Business and Development
    • Procurement
    • Business Services and Support
    • Development and Planning
    • Downtown Revitalization
    • Flood Recovery
    • Maps
    • Permits and Resources
    • Safety Codes Permits
  • Bylaw and Animal Services
    • Animal Services
    • Bylaws
    • Community Standards
    • Parking
    • Report an Issue
    • Automated Traffic Enforcement
    • Taxi Cabs
  • Community Services and Social Support
    • Cemeteries
    • Grants and Funding
    • Homelessness and Housing
    • Seniors' Services and Programs
    • Social Support Services
    • Victim Services
  • Employment
    • Current Opportunities
    • Firefighter and Paramedic Recruitment
    • Human Resources
  • Events and Involvement
    • 2022 Arctic Winter Games
    • Boards and Committees
    • Event Permits
    • MAC Calendar
    • Mayor's Advisory Council on Youth (MACOY)
    • Wood Buffalo Volunteers
  • Fire, Police and Emergency Services
    • 9-1-1
    • COVID-19 Information
    • Emergency Medical Services
    • Emergency Preparedness
    • Fire Codes and Permits
    • Fire Departments
    • Fire Prevention and Safety
    • FireSmart
    • Royal Canadian Mounted Police
    • Vulnerable Persons Registry
  • Garbage and Recycling
    • Collection Guidelines
    • Garbage and Recycling Calendar
    • Heavy Item Pickup
    • Household Hazardous and Electronic Waste Disposal
    • Landfill
    • Pet Waste
    • Recycling Depots
    • Rural Waste Collection
    • Yard Waste Collection
  • Indigenous and Rural Communities
    • Anzac
    • Conklin
    • Draper
    • Fort Chipewyan
    • Fort Fitzgerald
    • Fort McKay
    • Fort McMurray
    • Gregoire Lake Estates
    • Janvier
    • Saprae Creek Estates
    • Rural Bus Schedules and Fees
    • Truth and Reconciliation
  • Mayor, Council and Administration
    • Accountability and Transparency
    • Boards and Committees
    • Bylaws
    • Contact Us
    • Council
    • Elections
    • Mayor
    • Plans, Reports and Studies
    • Policies
  • Parks and Recreation
    • Parks and Facilities Map
    • Adopt-a-Rink
    • Adopt-a-Trail or Roadway
    • Communities in Bloom
    • Community Cleanup
    • Facility Rentals
    • Off-Highway Vehicles
    • Parks, Trails and Green Spaces
    • Trees
  • Property Taxes
    • Assessments
    • Change of Address Form
    • Frequently Asked Questions
    • Non-Profit Organization Tax Exemptions
    • Paying Property Taxes
    • Rural Small Business Tax Class
    • School Support
    • Tax Rates
    • Tax Refund Requests
  • Pulse
  • Roads and Construction
    • Automated Traffic Enforcement
    • Construction Map
    • Draper Slope Stability Reports
    • Parking
    • Route/Haul Permits
    • Snow Plowing and Removal
    • Street Sweeping
    • Winter Roads
  • Transit
    • Bike and Ride
    • Fares and Passes
    • Routes and Schedules
    • Rural Bus Schedules and Fees
    • School Transit Service
    • Specialized Transit
    • Statutory Holidays Schedule
    • Transit News and Alerts
  • Utilities and Water
    • Billing
    • Bulk Water
    • Change of Address Form
    • Commercial Services
    • Fat, Oil and Grease
    • Open or Close a Utility Account
    • Responsible Sewer Use
    • Rural Water & Sewer Service
    • Sewer Backups
    • Water Conservation
    • Water Metering
    • Water Quality
HomeCommunity Services and Social SupportSocial Support Services
  • Open new window to share this page via Facebook Facebook
  • Open new window to share this page via Twitter Twitter
  • Open new window to share this page via LinkedIn Pinterest
  • Open new window to share this page via LinkedIn LinkedIn
  • Email this page Email

Social Support Services

The Municipality provides social support services that offer a variety of preventative programs designed to enhance the well-being of individuals, families and communities. All programs support and enhance the lives of our residents. Programs are available in both the urban and rural areas.

To access support services, contact Pulse.

Family and Community Support Services (FCSS)

FCSS strives to enhance, strengthen and stabilize individual, family and community life by helping people identify and act on their own social needs. FCSS is a partnership between the province, municipalities, and Métis settlements that develops locally-driven preventative social initiatives to enhance the well-being of individuals, families and communities. Local participation in FCSS began in 1973, five years following its introduction by the Province of Alberta.

  • 2019 Family and Community Support Services Report
  • 2018 Family and Community Support Services Report
  • 2017 Family and Community Support Services Report

Emergency Social Services

Emergency Social Services (ESS) provides temporary relief services to individuals and families during a disaster at a reception centre or group lodging facility for up to 72 hours. Learn more about Emergency Social Services.

Snow Angels 

Snow Angels is a program is where volunteers shovel the driveways and walkways of seniors.

The service is available for seniors age 65 and older.

Request a Snow Angel Volunteer to be a Snow Angel

History of Snow Angels

The Snow Angels program began as a partnership with the municipality and the Fort McMurray Public School District in 2009. It was a pilot project in the downtown core originally using students from Dr. K. A. Clark and Fort McMurray Composite High School.

The program has since expanded to include the whole urban service area of Fort McMurray. In order to broaden the scope of the program and its volunteer base, volunteers are now solicited from all school districts. In addition, the public is also encouraged to participate.

Social Sustainability Plan

The Social Sustainability Plan (SSP) provides a framework for working collectively to improve social wellness, increase resiliency, and establish social sustainability for our communities. The SSP outlines 5 priorities that each of us can do to move social sustainability forward in our region. Stakeholders are encouraged to include the SSP in strategic planning, business plans, funding models, aligning policies, and to guide decision-making. When we collectively align to the SSP our efforts are focused on moving towards social sustainability for the entire region. 

  • Social Sustainability Plan summary
  • Social Sustainability Plan
Community Services and Social Support
  • Cemeteries
  • Grants and Funding
    Toggle Section Grants and Funding Menu
    • Community Capital Grant
    • Community Impact Grants
    • Community Plan on Homelessness
    • Games Legacy Grant
    • Sustaining Grant
    • Downtown Revitalization Incentives Program
  • Homelessness and Housing
  • Seniors' Services and Programs
  • Social Support Services
  • Victim Services

Contact us

Never miss an update!

Subscribe to this page to get notified when this page has updated content.

Notify Me
Services
  • A
  • B
  • C
  • D
  • E
  • F
  • G
  • H
  • I
  • J
  • K
  • L
  • M
  • N
  • O
  • P
  • Q
  • R
  • S
  • T
  • U
  • V
  • W
  • X
  • Y
  • Z

Regional Municipality of Wood Buffalo footer logo

Contact Us

Regional Municipality of Wood Buffalo
9909 Franklin Avenue
Fort McMurray Alberta T9H 2K4

Phone: 780-743-7000

Toll free: 1-800-973-9663

Social Media

  • Facebook
  • Twitter
  • YouTube
  • Instagram
  • LinkedIn

Website Resources

  • Access to Information and Privacy
  • Pay Bills Online
  • Sitemap
  • Social Media
  • Website Feedback

Copyright © 2020

Designed by eSolutionsGroup

Close Old Browser Notification
Browser Compatibility Notification
It appears you are trying to access this site using an outdated browser. As a result, parts of the site may not function properly for you. We recommend updating your browser to its most recent version at your earliest convenience.