The Municipality provides social support services that offer a variety of preventative programs designed to enhance the well-being of individuals, families and communities. All programs support and enhance the lives of our residents. Programs are available in both the urban and rural areas.
To access support services, contact Pulse.
Family and Community Support Services (FCSS)
FCSS strives to enhance, strengthen and stabilize individual, family and community life by helping people identify and act on their own social needs. FCSS is a partnership between the province, municipalities, and Métis settlements that develops locally-driven preventative social initiatives to enhance the well-being of individuals, families and communities. Local participation in FCSS began in 1973, five years following its introduction by the Province of Alberta.
- 2019 Family and Community Support Services Report
- 2018 Family and Community Support Services Report
- 2017 Family and Community Support Services Report
Emergency Social Services
Emergency Social Services (ESS) provides temporary relief services to individuals and families during a disaster at a reception centre or group lodging facility for up to 72 hours. Learn more about Emergency Social Services.
Snow Angels
Snow Angels is a program is where volunteers shovel the driveways and walkways of at-risk community members. Visit the program web page to learn more.
Social Sustainability Plan
The Social Sustainability Plan (SSP) provides a framework for working collectively to improve social wellness, increase resiliency, and establish social sustainability for our communities. The SSP outlines 5 priorities that each of us can do to move social sustainability forward in our region. Stakeholders are encouraged to include the SSP in strategic planning, business plans, funding models, aligning policies, and to guide decision-making. When we collectively align to the SSP our efforts are focused on moving towards social sustainability for the entire region.
Community Resources
- Community Resource List - This list includes information for facilities, recreation, leisure and development programming in the community and / or funding support for families. For more information, please use the contact information provided in the list.
- Supportive Community Resources - Wood Buffalo Health Neighbourhood maintains a community-based and agency resource list. This list includes local information for those seeking housing services, food services, health services and other supportive resources.
Low Income Fare Transit Pilot Program
The Low Income Fare Transit program aims to reduce financial barriers to transit for eligible individuals and increase access to essential services. This pilot program provides a monthly pass for conventional transit for a nominal fee of $10, and a 75% discount on 10 and 20-ride passes for SMART Bus. For more information about the LIFT program, eligibility and the application process, please visit rmwb.ca/LIFT