Registering your business address | Regional Municipality of Wood Buffalo

All businesses in the region are required to have a registered civic address.

A registered address ensures emergency services like police, fire and ambulance can locate your business quickly when it matters most. It also supports your business by:

Helping customers and clients easily find your business.
Ensuring continued mail delivery from Canada Post without disruption.
Preventing delays when applying for permits or renewing your business licence.

If you operate a home-based business, this requirement does not apply to you.

Check if your business address is registered Complete your business address application

How do I check to see if my address is registered?

Check to see if your business address is registered:

Find my address

If you enter your building’s parent address and see your unit number appear underneath, your business unit address is already registered.

If you enter your building’s parent address and your unit number does not appear, please register your address by following the steps below. This ensures it is included in the GIS system that informs Canada Post delivery, emergency services and mapping systems like Google.

How do I register my business address?

Only property owners can register civic addresses in their building. If you are a tenant, please contact your property owner to register in one of the following ways:

Apply online.
Download the application form and checklist.
In person at Planning and Development, 9909 Franklin Ave.
Call Pulse at 780-743-7000 or toll-free at 1-800-973-9663.

Before April 1, 2026, applications can be submitted free of charge. As of April 1, 2026, an application fee of $150 will be charged per address point.

You can expect a processing time of 3-5 business days. Once approved, the new address will be shared with you and any necessary third parties including Canada Post.

Frequently Asked Questions

Who can I contact for help registering my address?

You can:

Email permit.inquiries@rmwb.ca.
Visit us in person at Planning and Development, 9909 Franklin Avenue, Fort McMurray.
Call Pulse at 780-743-7000 or toll-free at 1-800-973-9663.

Will there be a delay between when I register and when Canada Post recognizes my business address?

No. As soon as your address is registered with the RMWB, Canada Post will receive it the next business day.

Will I be able to keep my existing address when I register with the Municipality?

Yes. Existing addresses will be accepted, assuming they make sense to the site.

The requirement to follow municipal addressing standards will only be applied to new developments or for businesses with special circumstances.

Why isn't my business address registered?

Most unregistered business addresses are spaces within buildings that were turned into units over time following the initial construction, such as industrial bays. When a building like this was originally built, a single address was assigned to the property.

However, over time, property owners created and assigned their own addresses to units. As a result, some of these unit addresses are not registered with the Municipality.

Going forward, the RMWB will now accept existing addresses, saving businesses time and costs for changing addresses to align with the RMWB standard. However, these existing addresses still need to be registered.