Registering your business address | Regional Municipality of Wood Buffalo

All businesses in the region are required to have a registered civic address that aligns with current municipal standards.

A correct address ensures emergency services like police, fire and ambulance can locate your business quickly when it matters most. It also supports your business by:

Helping customers and clients easily find your business.
Ensuring continued mail delivery from Canada Post without disruption.
Preventing delays when applying for permits or renewing your business licence.

If you operate a home-based business, this requirement does not apply to you.

Check if your business address is accurate Complete your business address application

How do I check to see if my address is accurate?

Check to see if your business address is correct:

Find my address

If your business address is not verified, follow the steps below to get your address registered.

How do I apply for a correct business address?

Only property owners can apply for civic addresses in their building. If you are a tenant, please contact your property owner to register in one of the following ways:

Apply online.
Download the application form and checklist.
In person at Planning and Development, 9909 Franklin Ave.
Call Pulse at 780-743-7000 or toll-free at 1-800-973-9663.

Before April 1, 2026, applications can be submitted free of charge. As of April 1, 2026, an application fee of $150 will be charged per address point.

You can expect a processing time of 3-5 business days. Once approved, the new address will be shared with you and any necessary third parties including Canada Post.

Frequently Asked Questions

Who can I contact for help registering my address?

You can:

Email permit.inquiries@rmwb.ca.
Visit us in person at Planning and Development, 9909 Franklin Avenue, Fort McMurray.
Call Pulse at 780-743-7000 or toll-free at 1-800-973-9663.

Will there be a delay between when I register and when Canada Post recognizes my business address?

No. As soon as your address is registered with the RMWB, Canada Post will receive it the next business day.

Will I be able to keep my existing address when I register with the Municipality?

No. Most businesses will be given a new civic address when they register. There are set standards and regulations for civic addresses that must be followed to ensure consistency and navigability of streets. This helps people find your business easier, including first responders.

Why isn't my business address registered?

Most unregistered business addresses are spaces within buildings that were turned into units over time following the initial construction, such as industrial bays. When a building like this was originally built, a single address was assigned to the property.

However, over time, property owners created and assigned their own addresses to units, which wasn't aligned with municipal standards and regulations.

We recognize that switching addresses can create short-term challenges for businesses. However, aligning all addresses with municipal standards and regulations ensures that emergency services, customers and third parties like Canada Post can access your business with minimal delays.