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Support Centre

Do you have questions about permits? Contact us – we're here to help!

Staff are available to speak with you in person, by phone, or virtually.

If you need specific help, it is best to book an appointment through PULSE. 

The Planning and Development counter is located on the 1st floor, 9909 Franklin Avenue. 

You can also reach out to us by calling 780-743-7000 or emailing planningdevelopment@rmwb.ca. 

Hours 

Business hours are Monday to Friday, 8:30 a.m. to 4:30 p.m., except statutory holidays. 

Submit applications online 24/7 through E-Permitting, or in person at 9909 Franklin Avenue during business hours. 

Application Resources 

  • Forms and Checklists
  • Policies and Publications 

Frequently Asked Questions

Processing times vary based on the type of project.

For details, view Process, Fees, and Timelines. 

For fee information, view Process, Fees, and Timelines. 

The Municipality maintains property records and may be able to provide historical documents like permits, reports, drawings, certificates, and other records.

Contact PULSE to make a request. 

  • View the latest approved development permits.
  • View safety codes permit updates.

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