Contact Pulse by phone or online. All inquiries are tracked so they can be resolved in a timely manner.
Voice mail is monitored 7 a.m. - 7 p.m.
You can
To contact us regarding any of listed topics and categories, please submit a Request form.
Online submissions are monitored 7 a.m. - 7 p.m.
You can follow the Regional Municipality of Wood Buffalo social media channels for updates and other community information
Regional Municipality of Wood Buffalo 9909 Franklin Avenue Fort McMurray Alberta T9H 2K4
FAQ
When should I use the after-hours Pulse service?
After-hours service (7 p.m. to 7 a.m.) is strictly for urgent calls such as the following:
If your inquiry isn’t urgent, please call during daytime hours or submit an inquiry using Pulse Online. Here are some examples of non-urgent inquiries:
How can I learn about construction projects in my area?
You can find construction projects by community and subscribe for community-specific construction updates easily!
How can I track my bus, or find information about RMWB Transit delays and detours?
You can download the RMWB Transit On Demand app from the App Store or Google Play.
You can learn more about schedules and routes on the Transit page.
Am I eligible for a Low Income Fare Transit (LIFT) program pass?
The Low Income Fare Transit (LIFT) program aims to reduce financial barriers to transit for eligible individuals and increase access to essential services.
Learn more about the LIFT pass
How do I pay my utility bill or check my balance?
The RMWB provides water, sewer and garbage collection services to residents and businesses. Utilities are billed every two months.
Subscribe for RMWB updates
Stay up to date on the services, programs and projects in your neighbourhood!
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