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Social Media Terms of Use

The Regional Municipality of Wood Buffalo (RMWB) uses social media to disseminate relevant information, images and video through external social media sites as well as to engage with the public. We have established Participant Terms of Use to help our contributors understand RMWB standards and boundaries.

We expect that all participants will use courteous and polite dialogue on our social media accounts and will interact in an open and respectful manner. All comments should remain on-topic. Unless stated otherwise, at this time comments and mentions received via social media are excluded from official engagement or survey result documentation.

As a participant/contributor you are responsible for all the information and comments you share on our social media accounts. When you interact with, or on behalf of, the RMWB through any of our social media sites, you are agreeing to our Online Participant Terms of Use.

The RMWB reserves the right to delete or hide any content that contains the following:

  • Comments or links that are advocating illegal activity, or any other comments that are racist, offensive, obscene, profane, or threatening.
  • Material that violates copyright or any trademarks.
  • Identifiable personal information about an individual.
  • Comments that are off-topic or not directly related to the posted topic.
  • Comments that provide incorrect information that may mislead other participants.
  • Any election campaign endorsements, advertisements, comments, website links or business transactions.

Comments and images used on official RMWB social media accounts are also subject to the Terms of Service of the owners of the host platform:

  • Twitter Terms of Service
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  • YouTube Terms of Service

The RMWB reserves the right to report or block users who violate any of the above-mentioned items. These terms are subject to change at any time and are enforced at our discretion.

Our social media accounts are monitored during regular business hours. You can call the Municipality after regular business hours using the Pulse: Wood Buffalo 24/7 Call Line 780-743-7000, on weekends and statutory holidays.

Protect the identity of yourself and others by not including any personal information (addresses, phone numbers, and pictures of individuals or email addresses) in your posts or comments.

The RMWB shares information, images and videos with the public through external social media sites.

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Contact Us

Regional Municipality of Wood Buffalo
9909 Franklin Avenue
Fort McMurray Alberta T9H 2K4

Phone: 780-743-7000

Toll free: 1-800-973-9663

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