Canada Post strike impacting mail delivery – please use online options to pay your bill

Due to the Canada Post strike, mail delivery is halted. This will impact the delivery of utility bills, ambulance invoices, general trade invoices and property tax reminders during this period.  

Residents remain responsible for paying their bills on time. To avoid delays, payments can be made:

·         In person at 9909 Franklin Avenue in Fort McMurray.

·         At any rural municipal office.

·         Through your financial institution.

·         Online at rmwb.ca/pay.

Paying your bills online

Regional Municipality of Wood Buffalo property taxes, utility bills, bylaw tickets, ambulance invoices and general trade invoices can be paid online by credit card. Use the ‘Get Balance Owing’ feature on the payment page to view your account balance, where supported.

Property tax reminder

Property tax reminders are mailed in August, October and December to property owners with an outstanding balance after June 30, the annual tax due date. To avoid additional penalties, ensure payment is received before the next penalty date. Upcoming penalty dates are November 1, 2025, and January 1, 2026.

Stay up to date with your property tax account by registering at taxassessment.rmwb.ca. For help with registration or to inquire about your property tax balance, contact Pulse.

Scam alert

The RMWB will never send text messages requesting payment for tickets and bills. If you receive such a text message, do not provide personal information or send payment. Report any incidents like this to the Canadian Anti-Fraud Centre.

For more information, contact Pulse online or by phone at 780-743-7000 or toll-free at 1-800-973-9663.

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