Animal Services

How do I register my pet(s)? 

You may register your pet online at pay.rmwb.ca. Or download and fill out the application form and visit a cashier counter located at any one of the following locations:

• Timberlea Landing at 309 Powder Drive
• Jubilee Building at 9909 Franklin Avenue 
• RCMP 105 Paquette Drive
• Bylaw Services 150 MacLennan Crescent

Forms, information and support are also available at the cashier counters. 

Why do I have to license my animals?

It is a pet owner’s lawful duty to register pets within one business day of becoming a pet owner or taking up residency within the Municipality.

There are many benefits to licensing your pets. Should your pet ever get lost or in the unlikely, yet possible, event of an emergency or evacuation, a registered pet is easily identifiable and returned to its owners as quickly as possible.

Through compliance, having the most accurate pet population documented can identify the needs for our region in terms of recreational pet services, health services, as well as emergency response services.

Do I have to register pets other than dogs/cats?

You are not required to register any pets other than cats and dogs. However, providing quality animal services is best achieved by knowing accurate pet population demographics. Various species of domestic pets also require specialized care and a pet owner’s best method of ensuring those services and resources exist within the community is by registering pets each year. Registering your pet will also help assist us with rescuing and reuniting your pets if there is ever a need to do so.

I lost my pet’s tag, how do I get a replacement?

Replacement tags can be requested at the noted Municipal cashier counters for the fee of $10.00. Simply provide your name, address and pets name and a new replacement tag will be mailed to you.

What is the process for obtaining permission to keep a fifth pet?

Where do I pay the licensing fees and can I pay over the phone?

You can now pay the licensing fee online by visiting pay.rmwb.ca.

To make a payment in person, please go to any one of the following locations:

• Timberlea Landing at 309 Powder Drive
• Jubilee Building at 9909 Franklin Avenue 
• RCMP 105 Paquette Drive
• Bylaw Services 150 MacLennan Crescent

These payment resources are available Monday to Friday from 8:30 a.m. – 4:30 p.m. except statutory holidays. 

Where do I get a license in one of the rural communities?

All Municipal offices are able to provide support in registering pets and managing payment of fees.

When do licenses expire? Do I get a reminder?

Licenses are valid from date of purchase to date of purchase the following year; reminders are sent out via email one month before expiry.

If you are renewing the pet license, a new tag will not be issued. If you have lost your tag, a replacement can be issued for $10.00.

Do I have to fill out another application for renewal?

Yes. The application process is designed to confirm your current contact information and pet information. The associated fees are allocated to ensure animal services are tailored to the community.

How often do you update your website?

What is your euthanasia policy?

Each individual animal is evaluated in its entirety. This includes individual Provincial & Federal orders, medical condition and behaviour.

Humane euthanasia is considered:

• When an animal is determined to be suffering mentally, emotionally or physically with a poor prognosis, protracted painful recovery, or incurable disease.

• When an animal is deemed to pose an unacceptable danger to other animals, itself, or the public.

All criteria is reviewed in consultation with a veterinarian and animal care staff to be determined in an untreatable condition, and the request must be approved by the Chief of Bylaw. The humane euthanasia is performed by a licensed veterinarian under all the regulatory conditions required by law to prevent pain and suffering.

I found a stray/injured animal. What do I do/Who do I call?

All stray or injured animals are to be called into Animal Control through Pulse at 780-743-7000. These services are equipped to transport domestic pets into quality care safely.

The Municipality advocates for the safety and well-being of all animals, as it does its human residents. Bylaw Services plays an integral role in ensuring pet owners have emergency support services, dispute mediation, safe off-leash parks and reuniting lost pets. Non-pet owners are provided with professional dispute resolution support to promote community safety and responsible pet ownership.

Animal Control Services has a skilled team of Animal Health Technologists who ensure the safety of lost pets or strays while in their care. The Animal Control Services facility ensures the best possible love and care for any animals within the provision of Bylaw Services.

I’ve moved, need to change address or add an owner regarding my pet license, who do I call?

Call Pulse at 780-743-7000. If your pet has been microchipped please update the changes with your microchip service provider as well.