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Animal Services

Lost and Found Pets

Pet Waste

Responsible Pet Ownership

Pet licences

All dog and cat licences issued by the Regional Municipality of Wood Buffalo expire one year from the date of purchase. An annual pet licence can be purchased in one of the following ways.

Online

Apply and pay for an animal licence online

In person

Fill out a paper animal license application, and purchase the licence from one of the following locations:

  • RCMP 105 Paquette Drive
  • Bylaw Services 150 MacLennan Crescent

Fees for pet licensing

  • Altered (spayed or neutered) animal licence: $15 per year
  • Unaltered animal licence: $50 per year
  • If you lose your tag, please call Pulse at 780-743-7000 or toll-free at 1-800-973-9663

Tag your animals

Animals found with licence tags can be brought home by Animal Control. If a pet has a microchip, ensure the contact information is up to date.

Role of Animal Control 

Animal Control plays an imperative role in the licensing, regulation and control of animals within the Regional Municipality of Wood Buffalo.

Bylaw officers are responsible for reuniting lost cats and dogs with owners, licensing cats and dogs within the municipality, enforcing applicable laws regarding domesticated animals, investigating citizen complaints regarding domesticated animals, helping neighbours resolve domesticated animal-related issues, and providing shelter to impounded cats and dogs.

Frequently asked questions

How do I register my pet(s)? 

You may register your pet online at pay.rmwb.ca. Or download and fill out the application form and visit a cashier counter located at any one of the following locations:

  • Timberlea Landing at 309 Powder Drive
  • Jubilee Building at 9909 Franklin Avenue 
  • RCMP 105 Paquette Drive
  • Bylaw Services 150 MacLennan Crescent

Forms, information and support are also available at the cashier counters. 

Why do I have to license my animals?

It is a pet owner’s lawful duty to register pets within one business day of becoming a pet owner or taking up residency within the Municipality.

There are many benefits to licensing your pets. Should your pet ever get lost or in the unlikely, yet possible, event of an emergency or evacuation, a registered pet is easily identifiable and returned to its owners as quickly as possible.

Through compliance, having the most accurate pet population documented can identify the needs for our region in terms of recreational pet services, health services, as well as emergency response services.

Do I have to register pets other than dogs/cats?

You are not required to register any pets other than cats and dogs. However, providing quality animal services is best achieved by knowing accurate pet population demographics. Various species of domestic pets also require specialized care and a pet owner’s best method of ensuring those services and resources exist within the community is by registering pets each year. Registering your pet will also help assist us with rescuing and reuniting your pets if there is ever a need to do so.

I lost my pet’s tag, how do I get a replacement?

Replacement tags can be requested at the noted Municipal cashier counters for the fee of $10.00. Simply provide your name, address and pets name and a new replacement tag will be mailed to you.

What is the process for obtaining permission to keep a fifth pet?

A Letter of Request must be submitted and approved by the Bylaw Program Supervisor in order to have more than four pets. This is to ensure that pet owners are making choices in the best interest of themselves as well as their pets.The Letter of Request must include an overview of your current pets (i.e. type, health challenges, veterinary service support) and if you rent or own the residence in which you reside. Once reviewed, your request may be accompanied by a home visit to ensure you have the necessities to house another pet.

Where do I pay the licensing fees and can I pay over the phone?

You can now pay the licensing fee online by visiting pay.rmwb.ca.

To make a payment in person, please go to any one of the following locations:

  • Timberlea Landing at 309 Powder Drive
  • Jubilee Building at 9909 Franklin Avenue 
  • RCMP 105 Paquette Drive
  • Bylaw Services 150 MacLennan Crescent

These payment resources are available Monday to Friday from 8:30 a.m. – 4:30 p.m. except statutory holidays. 

Where do I get a license in one of the rural communities?

All Municipal offices are able to provide support in registering pets and managing payment of fees.

When do licenses expire? Do I get a reminder?

Licenses are valid from date of purchase to date of purchase the following year; reminders are sent out via email one month before expiry.

If you are renewing the pet license, a new tag will not be issued. If you have lost your tag, a replacement can be issued for $10.00.

Do I have to fill out another application for renewal?

Yes. The application process is designed to confirm your current contact information and pet information. The associated fees are allocated to ensure animal services are tailored to the community.

How often do you update your website?

The Lost Pets Gallery is updated in real time as pets enter or leave the facility. Pets are examined and cared for before posting to the website to ensure the welfare of the pet and the accuracy of the profile posted.

What is your euthanasia policy?

Each individual animal is evaluated in its entirety. This includes individual Provincial & Federal orders, medical condition and behaviour.

Humane euthanasia is considered:

  • When an animal is determined to be suffering mentally, emotionally or physically with a poor prognosis, protracted painful recovery, or incurable disease.

  • When an animal is deemed to pose an unacceptable danger to other animals, itself, or the public.

All criteria is reviewed in consultation with a veterinarian and animal care staff to be determined in an untreatable condition, and the request must be approved by the Chief of Bylaw. The humane euthanasia is performed by a licensed veterinarian under all the regulatory conditions required by law to prevent pain and suffering.

I found a stray/injured animal. What do I do/Who do I call?

All stray or injured animals are to be called into Animal Control through Pulse at 780-743-7000. These services are equipped to transport domestic pets into quality care safely.

The Municipality advocates for the safety and well-being of all animals, as it does its human residents. Bylaw Services plays an integral role in ensuring pet owners have emergency support services, dispute mediation, safe off-leash parks and reuniting lost pets. Non-pet owners are provided with professional dispute resolution support to promote community safety and responsible pet ownership.

Animal Control Services has a skilled team of Animal Health Technologists who ensure the safety of lost pets or strays while in their care. The Animal Control Services facility ensures the best possible love and care for any animals within the provision of Bylaw Services.

I’ve moved, need to change address or add an owner regarding my pet license, who do I call?

Call Pulse at 780-743-7000. If your pet has been microchipped please update the changes with your microchip service provider as well.


 

 

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Contact Us

Regional Municipality of Wood Buffalo
9909 Franklin Avenue
Fort McMurray Alberta T9H 2K4

Phone: 780-743-7000

Toll free: 1-800-973-9663

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