Water Outages and Line Repairs

Find current water outages or line break information in the table below.

If you are experiencing a water outage or see a water line leak (unexplained water on the surface i.e on the road, sidewalk or grass), please report the issue by calling Pulse at 780-743-7000 or toll-free at 1-800-973-9663 or by going online.

Please note, every emergency repair is different. The time it takes to fix a leak and restore service varies due to numerous factors, such as weather, if the ground is frozen, size of the pipe and where it is located.

Neighbourhood	Area Impacted	Details	Start Date	Estimated End Date
Beacon Hill	Beacon Hill Drive, Beaconwood Place, Beaverlodge Close, Beaverglen Close, Beaveridge Close, Beaumont Crescent, and Beale Crescent, and possibly more.	Crews have repaired one leak. There is still one more water leak to repair that are impacting approximately 100 homes in the Beacon Hill neighbourhood. Residents should continue to have access to tap water as this work is being completed.	August 13, 2026 @ 3:40 p.m.	TBD
Thickwood, Timberlea, Downtown, and Saprae Creek Estates	Various homes and businesses throughout Fort McMurray	Municipal staff are tracking increased levels of geosmin in the drinking water system, but ongoing monitoring confirms the water remains safe to drink and use for normal household activities. Geosmin is a naturally occurring compound that can affect the taste and odour of drinking water but is not harmful.	Oct. 5	TBD: could be a couple of weeks before it resolves
Thickwood, Timberlea, Downtown, and Saprae Creek Estates	FAQs: Is the water safe? Yes. Geosmin can affect the taste and odour of drinking water but is not harmful. Taste and odour concerns related to geosmin are aesthetic in nature only. What is geosmin? Geosmin is a naturally occurring compound found in soil and surface water. It is commonly present in lakes, rivers, and reservoirs and can become more noticeable during late summer and early fall. Humans are extremely sensitive to geosmin and some people can detect it at very low concentrations. Even small amounts can create an earthy or musty taste and odour. Why is this happening? Geosmin levels can increase during late summer and early fall with warm temperatures and changing source-water conditions. It is a temporary, naturally occurring seasonal condition that can affect the taste and odour of drinking water. Geosmin is not removed by conventional water treatment processes. What is the Municipality doing? Municipal staff continue to monitor geosmin levels and water quality throughout the treatment and distribution system. How long will it last? It is difficult to predict exactly how long taste and odour changes will persist. Similar events typically diminish as geosmin concentrations decrease in the source water with seasonal changes. What can residents do? If you are sensitive to the taste or odour: Keep a pitcher of water in the refrigerator. Chilling the water can make the taste and odour less noticeable. Use a properly maintained activated carbon filter, such as a Brita-style filter, which may help reduce taste and odour. Add lemon slices or other flavourings to drinking water. How to stay informed: You can stay informed by going to rmwb.ca/water. Updates will be provided here as staff continue to monitor geosmin levels in Fort McMurray.