Water Outages and Maintenance

The water distribution system in Anzac is flushed approximately two times a month. With rural water and sewer service under construction in the area, regular flushing needs to be done to ensure there is consistent movement and pressure throughout the water distribution system. This helps to maintain safe, high-quality drinking water.

Once the rural water and sewer service project is complete and enough homes connect, the system will not need to be flushed as regularly.

In addition to the regular flushing, the water distribution system in Anzac is flushed every fall to winterize the system and a sanitary flushing is also completed annually. The annual winterizing and sanitary flushes are done on all hydrants in the region and help ensure that the high-quality standards of water are maintained, and regulatory requirements met.    

The water distribution system in Conklin is flushed approximately two times a month. With rural water and sewer servicing available in some areas and still under construction in others, regular flushing needs to be done to ensure there is consistent movement and pressure throughout the water distribution system. This helps to maintain safe, high-quality drinking water.

Once the rural water and sewer servicing project is fully complete and enough homes are connected in Conklin, the system will not need to be flushed as regularly.

In addition to the regular flushing, the water distribution system in Conklin is flushed every fall to winterize the system and a sanitary flushing is also completed annually. The annual winterizing and sanitary flushes are done on all hydrants in the region and help ensure that the high-quality standards of water are maintained.   

The water distribution system in Janvier is flushed approximately two times a month. With rural water and sewer servicing now available in Janvier, regular flushing needs to be done to ensure there is consistent movement throughout the water distribution system. This helps to maintain safe, high-quality drinking water.

Once more homes connect to the system in Janvier, it will not need to be flushed as regularly.

In addition to the regular flushing, the water distribution system in Janvier is flushed every fall to winterize the hydrants. Sanitary flushing is also completed annually. The annual winterizing and sanitary flushes are done on all hydrants in the region and help ensure that the high-quality standards of water are maintained.   

The water distribution system in Fort Chipewyan is flushed every fall to winterize the system and sanitary flushes are completed a few times a year. The sanitary flushes and annual winterizing are done on all hydrants in the region and help ensure that the high-quality standards of water are maintained and regulatory requirements met.   

There is a larger high flow fire pump in the water treatment plant that is started and tested on a monthly basis to confirm its operation for emergencies. While this is happening, if you notice a slight change in water pressure or colouration, run your cold water tap for 15 minutes.  

The water distribution system in Fort McKay is flushed every fall to winterize the system and a sanitary flushing is also completed annually. The annual winterizing and sanitary flushes are done on all hydrants in the region and help ensure that the high-quality standards of water are maintained, and regulatory requirements met.   

The water distribution system in Saprae Creek is flushed every fall to winterize the system and a sanitary flushing is also completed annually. The annual winterizing and sanitary flushes are done on all hydrants in the region and help ensure that the high-quality standards of water are maintained, and regulatory requirements met.   

Most water outages are resolved quickly. If a water outage is determined to be excessive, the Municipality will provide water jugs or bottled water to the affected homes and properties in the area. Please check the Water Outages webpage to find more information on active temporary service adjustments. For questions, please contact Pulse at 780-743-7000. 

Once water is restored, the Municipality will flush the system to ensure water quality standards are met. If you have any issues with cloudy or murky water, you should run your cold taps for 15 minutes. If the problem continues, please contact Pulse at 780-743-7000 or 1-800-973-9663 or online at rmwb.ca/pulse.

The water treatment and distribution process of drinking water is highly regulated by Alberta Environment and Protected Area (EPA) in conjunction with Alberta Health Services (AHS). Strict parameters must be met, which are listed in the Canadian Drinking Water Quality Standards. These standards are the same across Canada and are enforced by EPA to ensure that potable water is regulated and safe to drink.