Winter Maintenance Zones (WMZ)

Pulse is receiving a high volume of winter maintenance inquiries. Please be patient as we work through all requests as quickly as possible.

Snow removal progress

This winter, snow removal has been completed or conducted on approximately: 

  • 79% of total WMZ streets complete  
    • 85% of Subzone 1 complete 
    • 91% of Subzone 2 complete 
    • 69% of Subzone 3 complete
    • 69% of Subzone 4 complete

*Updated Wednesday, Jan. 22, 2026

Crews regularly return to streets to clear intersections and maintain access. This work is not captured in the percentage of streets with snow removal complete. 

WMZ Subzones 3 and 4 are active for snow removal Jan. 19-23.

WMZ reminders:

  • Subzones 1 and 2 are expected to be active Jan. 26-30 for snow removal operations
  • When a subzone is active, on-street parking restrictions apply from 7 a.m. to 6 p.m. on the designated maintenance day only
  • There continues to be a high number of vehicles left on the streets, preventing crews from completing work. These streets may be skipped so crews can continue maintenance where access is available.
  • Vehicles left in active subzones or areas where no-parking signs are posted are subject to a $120 Notice of Violation plus towing fees.
  • Help keep neighbours and crews moving by shoveling snow onto your yard or the green space between driveways. Snow should never be shoveled onto the street or around fire hydrants. 

Find Your Zone

If you live on a residential street included in the Winter Maintenance Zones program, you have a subzone and a designated day for winter maintenance. When your subzone is "activated," you'll need to move your vehicle OFF your street on your designated day from 7 a.m. to 6 p.m., so crews can conduct winter maintenance. 

Winter parking restrictions on streets not included in the WMZ program work differently. 

Note: Results found in the "Search by Address" tool do not overrule posted signage in residential neighbourhoods.

How WMZs Work

Throughout the winter, subzones are either activated or relaxed, following on an alternating, every-other-week rotation with Subzones 1 and 2 activated one week, Subzones 3 and 4 activated the next and so on.  

It is important to check the status of your subzone weekly, as changes may occur due to extreme weather, new snowfall, parked vehicles or equipment issues. 

When your subzone is activated, on-street parking restrictions are in effect from 7 a.m. to 6 p.m. on your designated day. Find your zone and designated day using the Find Your Zone tool above. 

If your subzone is relaxed, on-street parking restrictions are NOT in effect, and you can park on the street without being ticketed or towed. Each subzone is typically active every second week, so vehicles usually need to be moved twice a month.  

Staying informed and moving vehicles when required helps crews clear streets efficiently and keeps winter operations running smoothly.

Watch the video below to learn more about winter maintenance.

Towing Services

Towing services are provided by an independent, third-party company. All questions and arrangements related to towing and impound services should be directed to the company below.

FMG Energy Services
133 MacDonald Crescent

Phone

Call 780-838-0929 seven days per week from 7 a.m. to 10 p.m.

Office hours

  • Monday through Friday – 7 a.m. - 7 p.m.
  • Saturday: 8 a.m. – 5 p.m.
  • Sunday: 9 a.m. – 4 p.m.
  • Holidays – 9 a.m. - 4 p.m.

Stay up to date on WMZs

Resources and Frequently Asked Questions

WMZs were not active over the holidays (Dec. 22, 2025 - Jan.5, 2026), consistent with past practice, due to increased on-street parking as residents travel and visit with family and friends. 

Work did not stop during this time period. Crews continued maintenance on primary, secondary and tertiary streets and also focused on removing snow from 27 school zones.

 

Use the “Find Your Zone” Tool (above) and enter your street address to find out if you are included in the Winter Maintenance Zones program.

Regular winter maintenance is done on more than 510 roads in Fort McMurray, but how snow is cleared depends on the kind of road.

The busier roads (Primary, Secondary and Tertiary Routes) are prioritized and are not included in the Winter Maintenance Zone (WMZ) program. These Primary, Secondary and Tertiary Routes are not affected by subzone activations, and receive more regular winter maintenance than residential streets included in the WMZ program because of their priority status.

To learn your subzone, check the permanent “no parking” signposts on your street, or use the “Find Your Zone” online tool (above) and enter your street address.

Occasionally your subzone may be activated, but no winter maintenance will happen on your street. This usually happens when crews are removing snow or there are multiple vehicles parked in active subzones, slowing down progress and causing areas to be missed. New snowfall, emergencies, or other unexpected delays may also result in challenges with scheduling. 

Winter maintenance is always scheduled based on the condition of roads. This means if your street didn’t receive maintenance the last time your subzone was active, it will be tracked and scheduled for future maintenance.

Windrows (snowbanks) created from a plow that are higher than 15 cm are being removed from the end of driveways in active subzones (also known as Winter Maintenance Zones or WMZs). The decision to help residents remove larger than normal windrows was made after reviewing the results from the Winter Maintenance public engagement and the daily feedback received.

Residents are responsible for clearing windrows smaller than 15 cm from their driveways within 48 hours after winter maintenance has occurred. The busier streets that aren't included in the WMZ program receive winter maintenance more frequently, resulting in smaller windrows that residents are responsible for removing. 

Sidewalks and walkways next to your home are your responsibility and must be cleared within 48 hours after a snowfall.

Community members with mobility challenges who need help shoveling can register for the Snow Angels program

You can become a Snow Angel! Volunteers are always needed every winter. Sign up and you can help clear a path through winter for community members in need!

If you have questions or feedback about winter maintenance operations, you may submit them via Pulse by calling 780-743-7000 or sending an email to pulse@rmwb.ca. Feedback and relevant inquiries will be passed on to the Roads department.

The Winter Maintenance program was designed using feedback from residents and is aligned with the Urban Ice and Snow Control Policy approved by Council in 2016. To learn more, visit Snow Clearing FAQs

You can keep up to date on the status of WMZs in the following ways.

Winter Maintenance Zones will only be active on one weekday between 7 a.m. and 6 p.m., therefore you'll be able to make advance arrangements to move your vehicles if necessary.

Parking alternatives include driveways, garages, or sharing a parking space with a neighbour or friend.

Additional parking can be found in public parking lots in Fort McMurray.

On-street parking may also be available along primary and secondary routes when your Winter Maintenance Zone is active. Other parking restrictions may apply along these routes, so watch for any posted signage.

Snow removal equipment is large, so a lot of space is needed to get into residential streets and perform maintenance. Even one or two vehicles left along the street can cause delays and create challenges for completing winter maintenance for the entire subzone on its given weekday.

No. As per Bylaw 21/010, parking in alleyways is not permitted, in order to provide access for emergency response vehicles.

No. Winter Maintenance Zones apply to residential streets only. Schools are located along secondary routes, and Winter Maintenance Zones do not apply in these areas.

Yes. Vehicles need to be removed from both sides of the street to allow our maintenance equipment to enter and safely clear the entire street.

Condo corporations are responsible for snow and ice control on their respective properties, so WMZs do not apply to condo property specifically. However, condo owners could still be affected if they are parked on the street while visiting friends or family, or out doing regular activities.

Residents are responsible for complying with parking regulation as set out in Bylaw 21/010. Vehicles parked in an active Winter Maintenance Zone could be ticketed and towed to an impound yard. Parking tickets and towing fees are the responsibility of the vehicle owner.

The fine for a Notice of Violation is $120 for parking in an active Winter Maintenance Zone. Impound and towing fees may also apply.

FMG Energy Services administers the towing and impound fees.

Item

Amount

Storage for each 24-hour period, or part thereof

$22 per vehicle

Vehicle towing (cars, SUVs, pickup trucks)

$90 per hour per vehicle. Average of 2.5 hours per vehicle – find out why.

Larger vehicle towing (tractor trailers, big rigs)

$135 per hour per vehicle

Oversized vehicle removal that requires specialized equipment (rate covers all tools and equipment)

$155 per hour per vehicle

Roadway or equipment clean-up from spills when/as required

$60 per hour per vehicle

Site clean-up from debris/spills

$60 per hour

FMG Energy Services accepts cash, debit and all major credit cards.

Towing company

Towing services are provided by an independent, third-party company. All questions and arrangements related to towing and impound services should be directed to the company below.

FMG Energy Services
133 MacDonald Crescent. Google Map

Phone

Call 780-838-0929 seven days per week from 7 a.m. to 10 p.m.

Office hours

  • Monday through Friday – 7 a.m. - 7 p.m.
  • Saturday: 8 a.m. – 5 p.m.
  • Sunday: 9 a.m. – 4 p.m.
  • Holidays – 9 a.m. - 4 p.m.

Arrangements can be made to pick up a vehicle after hours by calling FMG Energy Services at 780-838-0929.

Fees

FMG Energy Services administers the towing and impound fees.

Item

Amount

Storage for each 24-hour period, or part thereof

$22 per vehicle

Vehicle towing (cars, SUVs, pickup trucks)

$90 per hour per vehicle. Average of 2.5 hours per vehicle – find out why.

Larger vehicle towing (tractor trailers, big rigs)

$135 per hour per vehicle

Oversized vehicle removal that requires specialized equipment (rate covers all tools and equipment)

$155 per hour per vehicle

Roadway or equipment clean-up from spills when/as required

$60 per hour per vehicle

Site clean-up from debris/spills

$60 per hour

FMG Energy Services accepts cash, debit and all major credit cards.

No. It is not permitted to have an extension cord on the surface of sidewalks. However, extension cords may be suspended above sidewalks, no less than 2.4 metres – between Nov. 1 and Mar. 30. This will ensure safety of pedestrians, and also allow for residents to keep their vehicles plugged in during winter months.

Extension cords that are running across sidewalks are a hazard for snow removal crews, as well as for pedestrians and homeowners. To avoid injury to people or damage to equipment, cables need to be visible.

A right-of-way is a type of easement or access reserved over the land for transportation purposes and can be used for a sidewalk, utility, or the road itself. This property is owned by the municipality and the width of right-of-ways is based on our Engineering Servicing Standards. Many factors are taken into consideration when calculating this width and can vary based on location and road classification.

Council approved the latest version of the Urban Ice and Snow Control Program Policy (OPE – 150) on Oct. 10, 2023.

The purpose of the policy is to set winter snow and ice control standards. It helps ensure that municipal roads and sidewalks are maintained to:

  • reduce hazards and economic loss,
  • prioritize safe access to emergency vehicles and transit, and
  • provide guidelines for management and operating personnel in the handling of winter maintenance operations.

Contact Us

PULSE
Submit a request

Phone780-743-7000
Toll free1-800-973-9663

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