Snow Plowing and Removal SANDBOX

Vehicles parked illegally during winter maintenance operations will be ticketed. The parking fine has increased from $120 to $400. Residents who pay within seven days will receive a reduced fine of $240. 

Illegally parked vehicles may be towed to the nearest available lawful parking location, such as a nearby street without parking restrictions in place. 

Stronger enforcement helps keep routes clear so that crews can complete maintenance more efficiently and avoid delays.

A new public Winter Maintenance Zone progress map will be available this season to improve the visibility of the work being done every day. 

Search your street to see whether it has been maintained or delayed – and the reason why. The new map provides a simple way to check progress in your neighbourhood and understand any delays. 

A formal Extreme Weather Response Plan with clear operational triggers. This helps ensure crews can shift resources and access contractor support quickly during extreme weather events.

When extreme weather conditions occur, regular Winter Maintenance Zone schedules may be temporarily paused so that crews can respond where they are needed most. Additional parking restrictions or parking bans may also be required. 

For the first time, the policy establishes formal timelines for winter maintenance zone service under normal weather conditions, giving residents clear expectations.  

Weather conditions, operational demands, equipment availability, and other factors may affect these timelines. 

The updated policy also confirms that winter maintenance zone operations will continue throughout statutory holidays and school breaks when necessary, helping maintain consistent service throughout the winter season. These schedules may be modified as needed to maintain operational efficiency and to respond to changing weather conditions. 

Yes!

To make winter maintenance terminology easier to understand, priority route categories have been renamed for the high-traffic streets that fall outside of the WMZ program. Using consistent terminology will make it easier for residents to understand maintenance updates, maps, and service information.  

The priority routes will now be referred to:  

• Priority One (vs. Primary) 
• Priority Two (vs. Secondary) 
• Priority Three (vs. Tertiary)

Snow plowing is when snow is pushed from the roadway to the side or to the centre of the road to maintain at least one traffic lane, in addition to space for street parking. Snow plowing operations are less time-consuming than snow removal operations and happen more frequently.

If you live on a Priority One, Priority Two, or Priority Three route, you can park on your street when it is being plowed, as the street is big enough for the plow to go around parked vehicles. Other parking restrictions may apply, so always look for posted street signage.

Snow plowing priorities:

1. Priority One routes will be plowed and sanded continuously during a snowfall.
2. Priority Two routes will then be plowed and sanded, followed by high-volume intersections and turning lanes.
3. Once Priority One and Priority Two routes are completely plowed, the first 15 metres from all stop and yield signs will be plowed to both sides of the street and sanded as required.
4. Snow accumulation of four centimetres or more will be removed from designated trails, sidewalks, parking lots, stairs and boardwalks within 48 hours. Aggregates and ice-melting products will be applied as required.
5. Residential streets will be plowed as per the Winter Maintenance Zone schedule. Learn more about the Winter Maintenance Zone program.

Snow removal (or snow hauling) is the process of loading snow into trucks and hauling it to a snow disposal site. A snow removal operation takes more time and resources than snow plowing and typically happens only once or twice per winter season. 

If you live on a Priority One, Priority Two, or Priority Three route, watch for temporary “no parking” signs. They will be placed 24 hours in advance of planned maintenance. After 24 hours, on-street parking restrictions will be in effect and parked vehicles must be removed from the street until the signs are taken away. 

Snow removal priorities:

1. Snow will be removed from Priority One and Priority Two routes where there is limited on-street storage.
2. Snow may be hauled from residential streets when the remaining parking and driving width is reduced to 5.5 metres or less.
3. Within the first 15 metres from all stop and yield signs, snow will be plowed to both sides and/or removed.
4. Height of snow windrows will not exceed one meter to maintain sight lines and visibility.
5. Snow removal on residential streets is done as needed following the WMZ schedule. High-density residential areas, safety concerns and sight line areas will be completed on a priority basis. Some exceptions may apply due to specific street configurations and weather trends.

Keeping our sidewalks clear and safe for pedestrians is a shared responsibility between residents and the Municipality.

Sidewalks next to commercial or residential properties are the responsibility of the owners, occupants or tenants and must be cleared within 48 hours after a snow fall. The Municipality will clear snow that has spilled over on sidewalks in active Winter Maintenance Zones while maintenance was occurring.

Sidewalks, pathways and trails that border municipally-owned land are the responsibility of the RMWB to keep clear and safe. Routes to schools and emergency facilities will be prioritized, followed by sidewalks along primary and secondary routes and then trails. Groups that use the trails throughout the winter assist with grooming duties.

• Airport operations take priority over all other snow clearing activities.
• The service level during winter is generally bare pavement on all roads and parking lots.
• Church parking lots are serviced once per week or per snow fall.
• Sidewalks are cleared per snow fall.

Alberta Transportation is responsible for the maintenance of Highways 63 and 881, including the interchanges accessing the highways. For more information on highways, phone 1-800-390-2242 or follow the province on Twitter at @ABTransComm. 

Snow is plowed to the right-hand side to clear roads and keep them safe. With regular residential plowing, residents may notice small windrows accumulating along the sides of roads and at the end of their driveway.

Crews are removing windrows that are higher than 15 cm and have been created by a snowplow in an active Subzone. Windrow removal only applies to residential streets included in the WMZ program.

Windrow removal is intended to help residents clear their driveways when a larger than normal windrow is left from a plow in an active Winter Maintenance Zone. It is still each resident's responsibility to clear snow from their driveway, including the windrow at the end of their driveway (unless it is larger than 15 cm and created from a plow in an active Subzone). This approach is modelled after best practices from other municipalities in Alberta.

Residents are encouraged to clear snow from their driveway a short time after snowfall or road maintenance. As we live in a northern community, sub-zero temperatures are common and can make the snow harder to clear as the temperatures drop.

Residents are reminded that when shoveling driveways, sidewalks or windrows, snow cannot be placed back onto the road. Snow can be put on lawns or right-of-ways, out of the way of traffic and pedestrians.

Yes. However, we are unable to plow snow without pushing it up against fences and garage doors. So, alleyways require snow removal instead of just snow plowing. Snow removal typically begins in January on primary and secondary roads, followed by alleyways.

Snow plowing

Snow is pushed from the roadway to the sides of the road or the center to maintain at least one traffic lane and space for on-street parking. This process is not as time consuming as snow removal, so it happens more often.

Snow removal

Snow is loaded into trucks and hauled to storage sites. This is more time consuming and costly than snow plowing, so it happens less frequently.

The municipality may use minimal sand or salt in residential areas after plowing if conditions warrant. The standard practice is to sand the intersections only. In other municipalities where only salt is used, lawns come back every spring with a little raking, water and fertilizer.

The municipality uses minimal salt because it only works in temperatures down to -14°C. Instead, we use a sand mixture treated with calcium chloride, which adheres to road surfaces and works in temperatures colder than -15°C.

Alberta Transportation is responsible for the maintenance of Highways 63 and 881, including the interchanges accessing the highways. For more information on highways, phone 1-800-390-2242 or follow the province on Twitter at @ABTransComm

Residential streets will be plowed according to the Winter Maintenance Zone schedule. If your home is located on a secondary or tertiary route, winter maintenance will be done more regularly.

Council approved the latest version of the Urban Ice and Snow Control Program Policy (OPE – 150) on Oct. 10, 2023.

The purpose of the policy is to set winter snow and ice control standards. It helps ensure that municipal roads and sidewalks are maintained to:

• reduce hazards and economic loss,
• prioritize safe access to emergency vehicles and transit, and
• provide guidelines for management and operating personnel in the handling of winter maintenance operations.

• Every residential street in Fort McMurray has been assigned a WMZ "subzone" and one designated weekday for maintenance. You can find this information on posted street signage or by using the Find Your Zone tool
• There are four WMZ subzones: WMZ-1, WMZ- 2, WMZ-3, and WMZ-4 (also known as subzone 1, subzone 2, etc.). It's important residents know their subzone and the designated weekday that winter maintenance may occur on their street.
• For the weeks when your subzone is active, on-street parking restrictions are in effect only on your designated maintenance day from 7 a.m. to 6 p.m.
• Typically, your subzone will be active every second week, meaning you need to move your vehicle off the street twice a month on your designated day. However, it’s still important to check the status of your subzone every week during the winter.
• There will be times when your subzone is active, and no maintenance occurs. This typically happens when crews are performing snow removal or there are numerous vehicles parked in active subzones.
• From Oct. 15 to April 15, WMZ subzones may be activated or relaxed depending on the need for winter maintenance. Typically, when subzones are activated, others will be relaxed to allow more flexibility and options for on-street parking.
• If a subzone is relaxed, on-street WMZ parking restrictions are NOT in effect and vehicles can park on the street without being ticketed or towed. Please watch for other posted signage as other parking restrictions may apply.
• At the beginning of the WMZ season, snow must first be plowed off the road, with snow removal happening periodically in the following weeks.

Yes. Vehicles need to be removed from both sides of the street to allow our maintenance equipment to enter and safely clear the entire street.

The towing time on invoices begins once the towing contractor leaves their location to travel to site. Once on-site, the following tasks are performed:

• Sign and receive paperwork from Bylaw Services
• Take four pictures of the vehicle
• Load the vehicle onto the tuck
• Travel back to storage facility on Hwy 69
• Off-load the vehicle
• Take four additional pictures of vehicle
• Report paperwork to office

Storage fees are also applied to the invoice.

Ticket fines are collected through the Municipal Law Enforcement. Funds from ticketing revenue are returned to the Municipality's general revenue, which are then used to recover costs for municipal programs.

An independent, third-party company performs towing and impound services for Winter Maintenance Zones. The Municipality does not perform this function and therefore does not generate any revenue from towing or impound services.

Residents and commercial businesses are responsible for clearing the sidewalks adjacent to their property, in accordance with Bylaw 21/010

Municipal crews will clear any snow that they place on sidewalks during winter maintenance operations.

Residents are also responsible to clear snow from their driveways, including the windrow at the end of their driveway. This approach is modelled after best-practices from other municipalities in Alberta.

Snow and ice must be immediately removed if a property has any kind of building adjacent to or erected within three metres of any public place. Accumulated snow or ice on the roof poses a danger and must be immediately removed with due precaution taken to warn and protect passersby. If any premises has an awning extending to any degree over a public place, it must be kept free of snow and ice; if water does drip from the awing, the owner/occupant/tenant must clean it up to prevent ice from forming.

A right-of-way is a type of easement or access reserved over the land for transportation purposes and can be used for a sidewalk, utility, or the road itself. This property is owned by the municipality and the width of right-of-ways is based on our Engineering Servicing Standards. Many factors are taken into consideration when calculating this width and can vary based on location and road classification.

The Snow Angels Program is a volunteer service available to seniors aged 65 and older and residents with mobility challenges.

Contact Pulse at 780-743-7000 or toll-free at 1-800-973-9663 or submit an online request at rmwb.ca/pulse.