Vehicles parked illegally during winter maintenance operations will be ticketed. The parking fine has increased from $120 to $400. Residents who pay within seven days will receive a reduced fine of $240. 

Illegally parked vehicles may be towed to the nearest available lawful parking location, such as a nearby street without parking restrictions in place. 

Stronger enforcement helps keep routes clear so that crews can complete maintenance more efficiently and avoid delays.

A new public Winter Maintenance Zone progress map will be available this season to improve the visibility of the work being done every day. 

Search your street to see whether it has been maintained or delayed – and the reason why. The new map provides a simple way to check progress in your neighbourhood and understand any delays. 

A formal Extreme Weather Response Plan with clear operational triggers. This helps ensure crews can shift resources and access contractor support quickly during extreme weather events.

When extreme weather conditions occur, regular Winter Maintenance Zone schedules may be temporarily paused so that crews can respond where they are needed most. Additional parking restrictions or parking bans may also be required. 

For the first time, the policy establishes formal timelines for winter maintenance zone service under normal weather conditions, giving residents clear expectations.  

Weather conditions, operational demands, equipment availability, and other factors may affect these timelines. 

The updated policy also confirms that winter maintenance zone operations will continue throughout statutory holidays and school breaks when necessary, helping maintain consistent service throughout the winter season. These schedules may be modified as needed to maintain operational efficiency and to respond to changing weather conditions. 

Yes!

To make winter maintenance terminology easier to understand, priority route categories have been renamed for the high-traffic streets that fall outside of the WMZ program. Using consistent terminology will make it easier for residents to understand maintenance updates, maps, and service information.  

The priority routes will now be referred to:  

• Priority One (vs. Primary) 
• Priority Two (vs. Secondary) 
• Priority Three (vs. Tertiary)

It can be confusing to know if your street is part of the WMZ program or a Priority One, Two, or Three route.

The easiest way to check is to use the Find Your Zone tool and enter your street address.

To learn your subzone and designated maintenance day, check the permanent “no parking” signposts on your street, or use the Find Your Zone tool and enter your street address.

You will need to move your vehicle between 7 a.m. and 6 p.m. on your designated maintenance zone when your subzone is active.

You can keep up to date on the status of your subzone by:

• Subscribing to WMZ email alerts.
• Watching for updates on electronic signs at the entrance of your neighbourhood.
• Following the RMWB on Facebook and Twitter.
• Contacting PULSE.

Occasionally your subzone may be activated, but no winter maintenance will happen on your street. This usually happens when crews are removing snow or there are multiple vehicles parked in active subzones, causing delays. New snowfall, emergencies, or other unexpected delays may also result in challenges with scheduling. 

Winter maintenance is always scheduled based on the condition of roads. This means if your street didn’t receive maintenance the last time your subzone was active, it will be tracked and scheduled for future maintenance.

A new public Winter Maintenance Zone progress map will be available this season to improve the visibility of the work being done every day.

Search your street to see whether it has been maintained or delayed – and the reason why. The new map provides a simple way to check progress in your neighbourhood and understand any delays.

Windrows (snowbanks) created from a plow that are higher than 15 cm will be removed from the end of driveways in active subzones. 

If the windrow at the end of your driveway is less than 15 cm or you live on a Priority One, Two, or Three street, it is your responsibility to clear it within 48 hours after winter maintenance has occurred.

Priority streets are not included in the WMZ program and receive winter maintenance more frequently, resulting in smaller windrows that residents are responsible for removing.

Sidewalks and walkways next to your home are your responsibility and must be cleared within 48 hours after a snowfall.

Condo corporations are responsible for snow and ice control on their respective properties, so WMZs do not apply to condo property specifically.

However, you could still be affected if you are parked on the street while visiting friends or family or out doing regular activities.

Vehicles parked illegally during winter maintenance operations will be ticketed. The parking fine has increased from $120 to $400. Residents who pay within seven days will receive a reduced fine of $240. 

Illegally parked vehicles may be towed to the nearest available lawful parking location, such as a nearby street without parking restrictions in place. 

Stronger enforcement helps keep routes clear so that crews can complete maintenance more efficiently and avoid delays.

If your vehicle was parked illegally, it has been ticketed and towed to the nearest available lawful parking location, such as a nearby street without parking restrictions in place. 

To find out the exact location of your vehicle, call Pulse at 780-743-7000 with your licence plate number.

The cost of the tow is reflected in the cost of the ticket, which has been increased to $400.

No. As per Bylaw 21/010, parking in alleyways is not permitted, in order to provide access for emergency response vehicles.

No. Winter Maintenance Zones apply to residential streets only.

Schools are located along Priority Two routes, which are not included in the WMZ program.

No. It is not permitted to have an extension cord on the surface of sidewalks.

However, extension cords may be suspended above sidewalks, no less than 2.4 metres, between Nov. 1 and Mar. 30. This will ensure the safety of pedestrians and also allow for residents to keep their vehicles plugged in during winter months.

Yes. It's important to remove any curb mats, basketball/hockey nets, and other items that could get in the way of winter maintenance operations.

Community members with mobility challenges who need help shoveling can register for the Snow Angels program.

You can become a Snow Angel! Volunteers are always needed every winter.

Sign up and you can help clear a path through winter for community members in need!