Facility Rentals

What is a Legacy Booking?

Who is considered a new user?

A new user means an organization that has not been provided with ice allocation in the previous year’s schedule, and who now wishes to become a regular user.

How can new users apply?

What are the cancellations rules?

Notice of cancellation are required in writing to the arena operator and is only considered confirmed after written confirmation from the arena operator. Cancellations made 30 days in advance of rental date will receive a full refund, made less than 30 days prior to the rental date will receive 50% refund, and made within 48 hours of rental date will receive no refund.

The arena operator will notify all regular users of cancellation as soon as possible, on a first-come, first served basis. The municipality reserves the right to cancel or reschedule ice time.

How has growing demand been addressed?

What’s the status about the Northside Twin Arenas?

What changes have been made to special events?

Special events are a public or private event that is directly associated with ice allocation schedules. Activities that are part of a regular series or subscription are not considered special events unless they are outside the ordinary. Requests are based on availability and the following criteria:

• The main objective is to involve persons under 18 years of age;
• Include local users; and
• Run by non-profit organizations.

What are the responsibilities for each stakeholder?

The Municipality is responsible to:

• Collect ice time requests;
• Prepare schedules for each arena;
• Collect proof of insurance;
• Coordinate with stakeholders about ice time usage; and
• Facilitate negotiations regarding ice allocation conflicts.

Arena operators are responsible for:

• Collect and return damage deposits;
• Collect arena use agreements;
• Facilitate cancellations and reallocation of ice time, including special events while recording them to the municipality;
• Work with regular and casual users to accommodate additional ice allocation requests after schedules are finalized; and
• Communicate and enforce helmet policy.

Regular and casual user are responsible for:

• Regular and casual users must provide a certificate of insurance;
• Regular and casual users must sign an arena use agreement with the arena operator at least 48 hours prior to their first scheduled ice time. No user will be allowed to access the ice without a signed contract;
• Casual users who book ice times more than three times in a given month are required to provide a certificate of insurance directly to the arena operators;
• Regular user means an organization that is allocated ice time during the ice allocation schedule;
• Casual user means an organization, group, or individual that rents ice for a purpose other than a special event and who are not included on the ice allocation schedule;
• Ice users must, at their own expense, obtain and keep in force a policy of liability insurance in an amount of at least $5,000,000;
• Proof of insurance must be provided to the Facility Booking Coordinator by regular allocated users at least 14 days prior to using the ice and thereafter immediately upon the Municipality’s request.;
• The liability insurance must be to the satisfaction of the Municipality and include the following;
• The Regional Municipality of Wood Buffalo added as an additional insured;
• The complete legal name and address of the applicant (insured) for which insurance has been arranged;
• The certificate of insurance must require that the insurance provider give the Municipality 30 days' notice of termination by registered mail or five days written notice hand delivered to the following address: 9909 Franklin Ave, Fort McMurray AB T9H 2K4 attn. Public Works; and
• The certificate of insurance must provide identification of the Arena being used.